Reviews (53)
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Both the survey app and the comments app were easy to design, install and operate as designed. Great apps, easy to set up!
Very good customer service! And a very timely response. Thank you so much, Richcarde! We will continue to use the software in the future!
Thank you much for such nice words😍️!!!
Great app! Great custom service. It's helping me with survey, wholesale form, service form and more. Had great experience with Richcarde M.
Thank you so much for sharing the word with the world — we really appreciate it and are super happy to hear your experience with our support team has been so satisfying😊
The support team is very quick and provides accurate answers.
The service also offers a good degree of flexibility, so most of the things I wanted to achieve were possible.
Some of my very detailed preferences could not be realized due to the system’s specifications, but about 80% of what I wanted was achieved.
I feel the pricing is fair, and overall this is an excellent app!
The text states that the free version includes unlimited surveys and responses. However, this is a lie. In the free version, you can only receive 25 responses per survey. Additionally, the free version is cluttered with advertisements, making it impossible to properly test the app and survey customers. Not recommended.
Hello there,
Thanks for your feedback, however it looks like there is a misunderstanding unfortunately.
Please note that in our listing, it's clearly stated that the free version includes unlimited surveys and NOT RESPONSES.
Moreover, we do not display any ad on our apps apart from the POWR logo that is showing at the bottom for free plans, as we do care about our users privacy and experience.
Hopefully this clarify the confusion. In any case however, could you please send us an email at support@powr.io so we can clarify any other confusion that you might have?
We would also be more than happy to assist you with an exclusive cost efficient upgrade!
We look forward to hearing from you :)
Not just a great app, but a service that you can actually count on to help you right when you need it!
I just installed the POWR Survey app, so I’m still exploring its full potential, but I wanted to highlight the excellent support I received right from the start.
Jamilya was very helpful during the setup process. She guided me step by step, answered all my questions, and made sure everything was working correctly. Thank you!
I have had great experiences with support. I received a response very quickly. It was taken care of quickly and my problem was successfully solved.
I've been talking with Franz from support for weeks now. Something relatively easy (adding a bit of JS to the app) is proving extremely difficult and time-consuming. I had to pay 150 USD for a developer to come up with a script so I can track survey usage in Google Analytics. I have a POWR.io PRO subscription which allows this script to be added, but it needs to go through their support and now they're telling me I need a more expensive Business account to do this (while their own support page says a PRO account is enough for added JS). App does what it say it does, but if you need any support whatsoever don't count on adequate help. All in all quite disappointing so far since I pay around 200 USD a year for this...
Hi there!
So sorry this is happening to you.
Kindly contact us directly at support@powr.io detailing the e-mail address linked to your POWr account+weblinks with live POWr plugins installed so that we can look into the issues for you and come up with a relevant solution and/or workaround. Thank you very much for your detailed feedback&patience.
Hallo. Ich fand den Kundenservice von Richcarde M. sehr gut. Er konnte uns ziemlich schnell dabei helfen, unser Problem zu lösen. Danke!
