PreOrder Globo | Back in Stock

We have been using this app for a few years and it works really well. Helen, Sarah and the development team are incredibly helpful and professional when it comes to ensuring full integration and providing assistance on the use of the app. Couldn't ask for a better team. Reliable, responsive and really good at what they do. Thank you!!

I'd been using a different pre-order app so it took me a little while to adapt (mainly because I'm impatient and don't read things properly!) but this app is very straight forward. I love that you can change the default text so you don't have to re-write your chosen text if you want a product to have a different setting. Really easy to use and customize.

Support are great whenever there is a problem

Update Aug 23 2025: update my review and change from 4 to 5 stars, because the latest update of pre-order by creating profiles and adding products (SKUs) on each profile is the best update of the app so far. It makes the most sense, most practical for managing pre-order, much faster and more efficient when the upcoming (pre-order) shipment has any changes of details it can be done in bulk. In the past, we need to add/remove/change one-by-one (SKU), it was tedious and took so much time. Well done Globo and whoever came up with this new version! Keep up the good work!

This app has always been improved. it's getting better and better. The customer service always responds email quickly usually within 24 hrs.

Update Jun 24, 2022: SKU has been added, and the stop condition by date & time glitch has been solved. We had teamviewer session to fix the issue. App runs better now. Customer service (Sarah) is very responsive and helpful. Increasing stars for this time. Update Jun 6, 2022: Have been using this for almost a year and a half now, not much improvement, nor any new updated features. The Pre-order Stop Conditions by date & time has some glitches. The set and saved time always changed, for example, we saved it as 2022-06-07 17:00, the next time we checked time randomly changed to 16:00, or some other random time. The customer support reposed to us "This situation was due to the difference between the device's timezone and the shop's timezone". But our device are in the exact time zone! Doesn't make sense, and they haven't fixed it. There is still no SKU display, it's very inconvenient to work on hundreds of items when it doesn't show SKU or enable SKU search. There are some other issues too. Changed from 3 stars to 2 stars.

Update Aug 19, 2021: We have been using Globo Pre-order app for about 5 months now, still found issues/glitch here and there, but customer service usually response to our email within a day and fixed the issues within 1-3 days. The main issue with this app is we can't search by SKU, and doesn't display SKU on pre-order features, so it's quite inconvenient to work on, especially when there are a lot of items/variants. The Back-in-stock feature didn't work very well and there were some glitches, we stopped using it, only use this app for Pre-order, and use another app for Back-in-stock. Therefore, we updated the rating from 5 to 3 stars. Original review: At the beginning when we started using the app, we found few issues here and there which we almost changed to try other app, but the customer service got back to us fairly quickly (within 24 hrs) and their team helped resolving the issues. After many emails exchanged, most issues got fixed and now run smoothly. 5 stars because 1. app itself is easy to use 2. many customized features 3. Customer service was responsive 4. Resolving issues fairly quickly 5. Decent price. 6. Got both Pre-order plus Back-in-stock features.

Wanted to replicate some features on my store. The team were absolutely brilliant and helped me in lots of ways. Customising was very easy and the whole integration process was straightfoward. Would throughly recommend :)

Fast support. Helps activation and customization.

I reached out for help and Helen was super helpful. Solved all our issues super fast and was really nice through it all.

Sarah was super helpful and patient fixing a badge display issue across all devices. Quick and efficient support. Thank you Sarah!

Helen did a great job getting the app working with my uniques setup

Helen has been super helpful and attentive to our issues with regards to the integration of the App. Will recommend to all Shopify stores.

Great support from Helen. She was very helpful and responsive throughout the process. Everything was handled quickly and smoothly. Really appreciate the assistance!