Reviews (544)

Overall rating
4.2
Counts per rating level
  • 79% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably manages pre-orders, backorders, and made‑to‑order items so they can keep selling when stock runs out. They like clear pre-order messaging with ship‑by dates across product pages, cart, checkout, and emails, plus automatic pre-order when inventory hits zero and variant-level controls. Many highlight flexible customization, solid theme integration, helpful analytics, and fast, proactive support that assists with setup, fixes conflicts, and implements requested tweaks.

Edited February 4, 2019

Great service with the app. Ran into a theme update issue on a Saturday and they had everything fixed within minutes!

Live Infinitely
United States
7 months using the app
April 18, 2022

I had some issues with the app after installing it, The customer support helped me resolve the issues within a minute.

Abigail Boutique
United States
About 1 hour using the app
Amai replied April 22, 2022

Thanks! It's our pleasure to keep clients satisfied. If you require further assistance, please do not hesitate to contact us again.

October 8, 2018

Their customer support is always prompt and they solved our issues very quickly. The app works great. We love the app.

ZenByCat
United States
9 months using the app
February 23, 2022

perfect great customer service! they helped all the way, step by step, the app is great too. I recommend it very much!

TABLEAU
United States
1 day using the app
Amai replied February 24, 2022

Thank you for the review and your recommendation. We are always ready to assist so don't hesitate to reach out ;)

April 9, 2019

The app is helping us manage sales in our online store and we have gotten great support from everyone on the SpurIT team

MQuan Studio
United States
7 days using the app
Amai replied May 13, 2019

Thank you for your review! We're glad that our team was able to assist you. If you need anything else, don't hesitate to contact us!

December 31, 2021

This apps support does not work even on a paid subscription and the preorder button just hangs and doesnt actually work

StichScrubs
South Africa
Over 1 year using the app
Amai replied January 3, 2022

Update 18/1/2022 - We had yet to receive a response from you despite several follow-up on the outcome. Do let us know if you encounter any further issues. Thanks

Update 13/1/2022 -As mentioned in our email, the app did not work due to code conflict with a third party variant selector app. Do keep us updated or feel free to link us up with the dev. Thanks.


Thank you for your review. Upon troubleshooting, the app should be working as intended now. We apologize if our earlier emails did not reach you. If you have any further questions or if you had met with any further issues, please feel free to use the Live Chat feature in-app or just reply to our email.

July 15, 2022

Looked promising but had issues with it working correctly. Never received any response from support to trouble shoot it.

LAND Leather Goods
United States
16 days using the app
Amai replied July 17, 2022

Hi, thank you for your feedback. Can you check the the in-app chat as we replied and sent several follow-ups? Our first reply was sent 5 days ago.

We had also sent an email to this email k**l@landl**ath*r as well.

November 24, 2022

Extremely quick customer service team, helped resolved my issue within 1 hour of first reaching out. Highlighy recommend

Nēmah
United States
12 days using the app
Amai replied December 22, 2022

Thank you for the kind words as well as choosing us!:)

Edited November 13, 2018

Fab custom service! They didn't hesitate to help me fix some issues that other app developers would charge me to adjust.

Petit Tippi
Hong Kong SAR
About 2 years using the app
February 8, 2019

This app works great and also the out of stock notifier app that they make is awesome. extremely fast customer support!!

Floto
United States
Over 2 years using the app