Reviews (544)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app reliably manages pre-orders, backorders, and made‑to‑order items so they can keep selling when stock runs out. They like clear pre-order messaging with ship‑by dates across product pages, cart, checkout, and emails, plus automatic pre-order when inventory hits zero and variant-level controls. Many highlight flexible customization, solid theme integration, helpful analytics, and fast, proactive support that assists with setup, fixes conflicts, and implements requested tweaks.
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They helped us implement it like a rockstar! Great service! And the plugin is very good too. One of the easiest plugins so-far
Thanks for your review! We're happy you're finding it easy to use, and are able to gain so much value from it. Feel free to contact us if you need any assistance
Best companion app you could get.
Had some issue with the button design when the updated the app but the team are solving it !
We are always glad and ready to help! Hope you'll keep enjoying the app :)
Great customer service! Thank you for getting back to us fast. It's key when dealing with the e-commerce fast paste environment.
Thank you! Feel free to contact us in case of any difficulties, we are always glad to help!
Works really well! Great support and figuring out the inital problems I had. Now it works perfectly! Would definitely recommend it
The app is great and Pre-Order's customer service was extremely helpful whenever I had any issues or questions. Would recommend it!
Thanks for choosing us! Hope you'll keep enjoying the app for a long long time!
Amazing customer service and overall great product. It is such a useful tool and very easy to install and use. I strongly recommend!
Uninstalled the app and it left behind code and there is no way to remove it. So now I have to hire someone to go in and remove it.
Thank you for the feedback. Please note that this is standard Shopify behavior where the codes of the apps are not remove automatically if you uninstall the app via Admin Panel. This is a widely known issue. You may read all about it here:
https://community.shopify.com/c/Shopify-Discussion/App-Residual-Code-After-Uninstallation-Ever-Caused-Trouble-for/td-p/664489
That is why we had included the is a "Uninstall" button in app and also a note in-app providing you the instructions on how to uninstall the app.
In addition, you may contact our customer support anytime to remove the codes manually and there is no need to hire someone else to remove it as they might not know the codes that were added into the themes.
Slick app that is user friendly. Excellent support team who answer queries efficiently and effectively. Would definitely recommend.
Thank you for the review and your recommendation. We are always ready to assist so don't hesitate to reach out ;)
Great app and amazing customer service! Will definitely continue to use. Customer service is always extremely responsive and helpful.
Thank you for your kind words! Hope you'll keep enjoying the app :)
Love the simplicity and ability to add a message at checkout. The option to trial with one item for free is perfect to trial the app.
Thank you for the kind feedback! We are glad that you like our app.