Reviews (544)

Overall rating
4.2
Counts per rating level
  • 79% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably manages pre-orders, backorders, and made‑to‑order items so they can keep selling when stock runs out. They like clear pre-order messaging with ship‑by dates across product pages, cart, checkout, and emails, plus automatic pre-order when inventory hits zero and variant-level controls. Many highlight flexible customization, solid theme integration, helpful analytics, and fast, proactive support that assists with setup, fixes conflicts, and implements requested tweaks.

June 17, 2022

Any issues raised are very quickly responded to and fixed. A great support team who provide informative help! Cant recommend enough.

AYM
United Kingdom
Over 2 years using the app
Amai replied June 29, 2022

Thanks! It's our pleasure to keep clients satisfied. If you require further assistance, please do not hesitate to contact us again.

April 17, 2020

Really useful app and simple to use. Support team are responsive and really helpful with any errors or issues or changes you may have

Liforme
United Kingdom
5 months using the app
Amai replied April 21, 2020

Thank you! It's a pleasure to keep clients satisfied :)

August 18, 2020

Use un producto y me quieren cobrar. Espero que mañana cuando revise ya no se encuentre en mi factura porque no tienen porque hacerlo.

Lomvok
Chile
40 minutes using the app
Amai replied August 18, 2020

Hi, we had checked with Shopify and no charges were made.

February 28, 2023

Great functionality, and frequent updates which make the app even more robust. I always receive prompt responses to all of my inquiries.

Eastwood Guitars
Canada
Almost 3 years using the app
Amai replied March 2, 2023

Thank you for the kind words as well as choosing us!

June 14, 2021

Great customer service, very friendly and super quick as resolving my problem. The pre ordering works great and I would highly recommend.

Palytte The Label
Australia
3 months using the app
Amai replied June 14, 2021

Thank you for the kind review. It is certainly a pleasure to assist you !

January 17, 2023

A great professional & easy to use upgrade for any seller. It may be a bit pricey but the customer service is top notch so it's worth it.

Graffiti Records
United States
3 months using the app
Amai replied January 18, 2023

Thanks a lot for the great review, customer satisfaction is our priority :)

May 13, 2020

This app is very easy to use and I was astonished by the quick support that they provided. Thanks to them I was up and running in no-time!

Pieces of Japan
Japan
Over 2 years using the app
Amai replied May 14, 2020

Thank you so much! We highly appreciate your feedback :)

Edited May 27, 2020

There are some improvements to be made to make this app ready to use, but the team is quite reactive and willing to improve small defect.

Kulture
Singapore
About 1 hour using the app
Amai replied May 25, 2020

Thanks for your feedback. We tried to contact you via email and over the phone in order to discuss the situation but didn't receive any response yet. Please drop us a line at your convenience. Hope to hear form you soon!

Edited July 9, 2020

The support has been fantastic. They managed to apply the app on our inventory of over 11000 products. I recommend this app for any store.

Pipeman
Kenya
4 months using the app
Amai replied July 12, 2020

Thank you for the awesome feedback and encouraging words.

December 1, 2020

Fast, efficient. Awesome
This has been a help to our business especially when facing uncertain lead times with our products through Covid.

Sendygear
Australia
About 7 hours using the app
Amai replied June 7, 2021

Thank you for the kind words as well as choosing us! Good luck to your business :)