Reviews (544)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app reliably manages pre-orders, backorders, and made‑to‑order items so they can keep selling when stock runs out. They like clear pre-order messaging with ship‑by dates across product pages, cart, checkout, and emails, plus automatic pre-order when inventory hits zero and variant-level controls. Many highlight flexible customization, solid theme integration, helpful analytics, and fast, proactive support that assists with setup, fixes conflicts, and implements requested tweaks.
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Great App! Does just what it says....clear instructions, and quick support if needed. So happy to get a read on products without waiting for inventory to arrive.
I used this app to set up pre-orders for custom car parts for our customers. It has been a very useful tool and their customer service is very quick and helpful.
Thanks! It's our pleasure to keep clients satisfied. Hope you'll keep enjoying the app :)
Looks like a powerful app but installation is confusing. Customer service was able to solve the problem within an hour. Very happy with the personal attention!
I used this app for years and it works great! On top of that, the customer service is awesome! They helped me immediately to solve the issues. Highly recommended.
Great app, does just what I needed. I had difficulty installing on my theme but Alex from the support team was there every time! A* customer service very impressed!
Would love to give this app 5 star, but the app does not work and support seems to be missing. Currently my pre order / add to cart is missing after activating it.
Hi, thank you for the feedback. Based on our records, we had called you (but no answer) 5 hours after you had sent a ticket via the chat. We had sent an email shortly after.
So far so good. Had a small issue with the 'Pre-Order" button not showing up, but the customer support team was able to assist right away and get us up and running.
Thanks! Hope you'll keep enjoying the app :)
Not only do I love this pre-order function and its capabilities, their customer service is awesome. Really fast response and got my errors fixed asap. Thank you all!
You are more than welcome! We are always happy to assit so feel free to contact us anytime!
This could be good, but it affected our site speed so badly it had to be uninstalled (it went from 35 to 22!). If the problem is resolved i would consider using again.
Thank you for your feedback and your cooperation by allowing access to your store. After our thorough investigation we had identified the root cause. I had sent you the full explainer via email along with the screenshots and also the actual app that is causing the slowness (11 seconds worth of loading time as compared to only 0.2 seconds from our app).
Do let us know if you have any further feedback or suggestions.
UPDATE 3 Oct 2022: We had made several attempts to contact you by phone and emails however we are not getting a response. Please let us know if our suggestion works or if you need any further help.
The app was glitchy, didn't do what it said - items saved didn't appear on page after clearing cache or changing browseres. Disappointing. Then it wouldn't uninstall.
Thank you for the feedback. We had tried several attempts to contact you to know the full details of the issue but until now we did not get any further information apart that the app won't work. Unless you are using a custom theme, our app will work "out of the box" in 95% of Shopify themes without any coding.
We would be glad to assist you in your setup and installation should you wish to reinstall the app.
