Reviews (544)

Overall rating
4.2
Counts per rating level
  • 79% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably manages pre-orders, backorders, and made‑to‑order items so they can keep selling when stock runs out. They like clear pre-order messaging with ship‑by dates across product pages, cart, checkout, and emails, plus automatic pre-order when inventory hits zero and variant-level controls. Many highlight flexible customization, solid theme integration, helpful analytics, and fast, proactive support that assists with setup, fixes conflicts, and implements requested tweaks.

May 19, 2020

Great app! Customer service was very responsive and helped us fix a small issue very quickly. We're excited to have this to start selling new colors before they arrive.

Rex Specs
United States
8 days using the app
Amai replied May 20, 2020

Thanks so much! Such feedback inspires us become even better :)

September 2, 2019

Works well on our store and the support is top notch. The developers were so kind to adjust everything so it fits our aesthetic perfectly. Excited for the first results.

THRILLS CO
Australia
5 days using the app
Amai replied September 2, 2019

Thanks for the review! We're glad to hear our specialists were able to provide you with the amazing service that we're proud of. Let us know if you need any help!

November 9, 2021

A fantastic app that does exactly what we need it to do. Fully customizing our pre-order notices has been a great cure to a particular headache that Shopify can't address

Brazyn Life
United States
Almost 2 years using the app
Amai replied November 15, 2021

Thank you for the kind feedback ! We are glad you like the app, good luck :)

June 21, 2017

Phillip and the crew at Spurit were awesome! They made sure my app was integrated and working properly. Very quick to respond to an issue we had and fixed it right away!

Caribbean Jubilee
United States
19 days using the app
September 6, 2016

The app is free and it does what it's supposed to do. Their e-mail response time is good and we had their developer help us match our theme for a small fee.

Thank you!

Electricfamily
United States
4 months using the app
September 19, 2019

The Pre-Order Manager 2.0 App has been perfect for us. We had one small issue but the customer service and tech team were able to fix the issue very fast which we appreciate!

Petit Co.
Australia
3 months using the app
Amai replied September 20, 2019

We are most grateful that you took time out of your busy schedule to leave us a review. Please don't hesitate to contact us if you need any help!

Edited April 14, 2020

We obviously had a little problem with the presentation. Short info by chat to the developer and within 3 minutes the problem was fixed :) Super many thanks! Perfect service!

Conrad Hasselbach Shoes & Garment
Germany
10 months using the app
Amai replied July 19, 2019

Thank you for your review, much appreciate it! We're glad that our team was able to help you. If you need anything else, don't hesitate to contact us!

June 26, 2020

It's OK. It seems to do what it says. However, It limits the product photos to just one photo, I can not find the settings to change this. Not very good documentation also.

Kronos Advanced Technologies Inc.
United States
2 months using the app
Amai replied June 28, 2020

Thank you for the feedback. We would like to clarify that the product photos displayed on the store is uploaded at the main Shopify Product page and not at our app. I had dropped you an email to clarify further.

Edited July 2, 2021

The customer support team is fast and very helpful. The app works great and is flexible to suit your needs as well! Great app for help launching your upcoming product releases.

Forward Notion, LLC
United States
Over 2 years using the app
October 6, 2020

On the upside - great and helpful support. On the downside - annoying popups that cannot be removed and conflicts with some other apps (which support promptly helped me resolve)

Siccaro DK
Denmark
2 months using the app
Amai replied October 19, 2020

Thank you for the good review. Noted on your feedback in regards to the pop-ups. We will review it with our dev team on this.