Reviews (544)

Overall rating
4.2
Counts per rating level
  • 79% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably manages pre-orders, backorders, and made‑to‑order items so they can keep selling when stock runs out. They like clear pre-order messaging with ship‑by dates across product pages, cart, checkout, and emails, plus automatic pre-order when inventory hits zero and variant-level controls. Many highlight flexible customization, solid theme integration, helpful analytics, and fast, proactive support that assists with setup, fixes conflicts, and implements requested tweaks.

October 9, 2017

Great app and even greater customer service. We needed a bit of change on our theme, as the variant shipping dates didn't work properly - the team sorted it out instantly. Thank you!

Banyantreegallery
Singapore
6 days using the app
April 4, 2020

Very easy to set up and start using. Ability to customize buttons is great. We bought this app so we can pre-order some variants but not all. So far everything is working as expected!

The Hockey Shop Source For Sports
Canada
About 20 hours using the app
Amai replied April 8, 2020

Thanks :) Hope you will keep enjoying the app for a long long time!

December 7, 2021

We used this app during Black Friday this year. It has worked perfectly. Before we launched, we needed assistance from the support team. They are incredibly fast and extremely helpful.

Vibe
United States
About 1 year using the app
Amai replied December 10, 2021

Thanks! It's our pleasure to keep clients satisfied. If you require further assistance, please do not hesitate to contact us again.

May 27, 2020

Great customer support, the product works as expected — excited to continue using it! Pre‑Order Manager 2.0 is the way to go to manage your pre-orders and test new concepts on the site!

dripdash
United States
6 months using the app
Amai replied May 28, 2020

Thanks! Hope the app will keep making you money for a long long time :)

March 15, 2017

It works exactly as you want it to work and the best part is that their customer service is super nice and super fast to solve any doubt or issue you may have. Excellent job! Excellent app!

Thebrubaker Com
Spain
4 months using the app
February 2, 2016

I had a few problems with setting up my app, but Philip helped me out immensely and fixed everything promptly. Now the app works great and I've been getting quite a few orders through it.

Writeout
United States
22 days using the app
April 20, 2020

Excellent App! Support team is impressively fast and helpful, please keep up the good work. We've experienced a revenue growth since installing this app, highly recommend you to do the same!

Cushion Lab
United States
3 days using the app
Amai replied April 21, 2020

Thanks! Your feedback is really appreciated :)
Feel free to contact us anytime in case of any difficulties!

Edited March 2, 2020

Very quick support! Runs out of the box with a few clicks that is great! You just need to make some minor adjustments and thats it! In case you do not see any changes try to delete the cache.

Alb Filter
Germany
29 minutes using the app
Amai replied March 9, 2020

Thanks for your feedback! It's really appreciated :)

April 23, 2020

Get app and even better customer service. Quick response and thorough follow-through. I'm still learning how to use it, but I feel much more confident in being able to get it up and running.

Bamblu
United States
About 4 hours using the app
Amai replied April 27, 2020

Thank you! We are always ready to assist so don't hesitate to reach out!

Edited September 18, 2017

We absolutely love this app! And it has helped us to dramatically increase sales month after month. The developers supporting this app have been extremely help too. Great App/ Great Service.

Archworks
United States
10 months using the app