Reviews (544)

Overall rating
4.2
Counts per rating level
  • 79% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably manages pre-orders, backorders, and made‑to‑order items so they can keep selling when stock runs out. They like clear pre-order messaging with ship‑by dates across product pages, cart, checkout, and emails, plus automatic pre-order when inventory hits zero and variant-level controls. Many highlight flexible customization, solid theme integration, helpful analytics, and fast, proactive support that assists with setup, fixes conflicts, and implements requested tweaks.

July 8, 2015

Fantastic App, and exactly what we've been looking for. Feature rich but simple to use, an elegant solution for stores offering pre order and back ordered items. The service and support is absolutely top class!

Swiftoutdoors
New Zealand
4 days using the app
March 28, 2016

Great app. Takes a second to learn, but works very well. This has been a huge advantage to us, especially leading up to our busy season when we were still waiting on inventory to arrive in our fulfillment center.

Swoop Towels
United States
4 months using the app
November 1, 2020

I haven't tried it properly, but I had some issues with seeting up the button. And the support just did what great support does, and solved it! I'll come bck and give a better review after I've used it some more.

Joe Nimble Sverige
Sweden
24 days using the app
Amai replied November 18, 2020

Thank you for the encouraging words. It is our pleasure to assist you with your inquiry.

December 14, 2022

Really awesome app! Great way to still have cashflow when your items are not stocked yet. Support team is also super helpful. I don't have any preorders currently but will definitely add this app again when I do.

Kina & Tam
Australia
About 2 years using the app
Amai replied December 22, 2022

Thank you and good luck to your business :)

Edited January 31, 2017

Excellent app for Shopify and essential if you want to be in total control of your pre-orders. Excellent service from the Spur-IT team, helped to increase page speeds when I asked them to help. Thank you very much.

Fiyah Jewellery
United Kingdom
5 months using the app
December 18, 2017

At first, we had a bit of trouble getting the app to work. Support was extremely helpful and worked on fixing all of the issues with our theme. So far, it's working great, especially during the busy holiday season!

The Real Dill
United States
10 days using the app
April 15, 2020

This app is not worth the cost, please study the app carefully before purchasing it, more than that it displays some ugly tags in my side bar, but is not capable to display a label "pre-order" in the products list.

Athletes Junction Sports Equipment Trading LLC
United Arab Emirates
About 15 hours using the app
Amai replied April 15, 2020

Thanks for your feedback. We've contacted you via email in order to discuss the situation but didn't receive a response yet. Please drop us a line at your convenience. Thanks in advance!

June 15, 2016

Love this app, it does exactly what I want it to and is easy to customize to match your store's needs. Philip Z and the SpurIT team were incredibly responsive and speedy in helping us set this up. Thank you SpurIT!!

Filmnationmaterials
United States
22 days using the app
May 3, 2017

The Pre-Order Manager app was easy to set up and the support was great.

Nothing seemed too much trouble and always a quick response.

We were getting pre-orders within a couple of hours of the app being live.

Tens
United Kingdom
5 days using the app
May 5, 2020

Very upset that this app tried to charge me when I only used the features that are free to use! If you are using the free features, please check your billing to make sure this app company isn't charging you unfairly.

ProsperBeauty
United States
26 days using the app
Amai replied May 5, 2020

Thanks for your feedback. We tried to contact you via email and over the phone but didn't receive any response yet. Please drop us a line at your convenience in order to discuss the situation. Hope we'll find a solution!