Reviews (544)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app reliably manages pre-orders, backorders, and made‑to‑order items so they can keep selling when stock runs out. They like clear pre-order messaging with ship‑by dates across product pages, cart, checkout, and emails, plus automatic pre-order when inventory hits zero and variant-level controls. Many highlight flexible customization, solid theme integration, helpful analytics, and fast, proactive support that assists with setup, fixes conflicts, and implements requested tweaks.
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So far so good. Works great. Had some issues with the app showing our products as sold out when we had the settings adjusted certain ways, but they went in and took care of it for us. Now it works absolutely perfect.
Thank you for the kind words and we are glad that you like the app.
I have been using the app for a long time and I needed it customized for my customers. I reached out and they customized it for me very quickly. I would recommend this app to anyone who wants to capitalize on preorders
Thank you! Hope the app will keep helping your business :)
Excellent app and amazing support! Very configurable - works great for pre-orders and out of stock. Their support team is awesome! We had an issue setting it up and Philip responded quickly and was very helpful. Thanks!
This app works great, but most importantly the customer service is extremely quick. In E-Commerce response time is equal to revenue. Their team will work hard to ensure their app integrates with your other shopify apps.
Thanks! It's our pleasure to keep clients satisfied.
Love this app the way it helps us to take pre-orders. Customer service is top notch. We had to customize new theme and Charie took care of it promptly so that we could migrate to new theme seamlessly. Highly recommended.
Thanks! It's our pleasure to keep clients satisfied. If you require further assistance, please do not hesitate to contact us again.
Great customer support, particularly when we recently switched theme and needed some bespoke work (due to our heavy customisation).
Have been using this for years now, and it really made a huge difference to our business.
Thank you for your review, much appreciate it! We're glad that our team was able to help you. If you need anything else, don't hesitate to contact us!
I was having a little issue accessing the app from the backend. I emailed the support and was surprised by the super quick response from the CS team. Artyom from SpurIT was super helpful. Great support from the team! Kudos!
Many thanks for the review! Don't hesitate to contact us if you need any help
The only app how work perfectly with the different variants of a product. All my client will have this app, for sure! Thank you very much!! 100% recommended and also a great support! I love the Suggest Idea button, great work <3
Thank you for the kind feedback and the recommendation.
We are glad that you like our app !
Im terrible at computer, yet I find this app very easy to operate. but on top of everything else the help is super real time. i have never used chat features before and bam! best customer experience ever! thank you for your help!
Thank you so much for such kind words! We are just happy to be useful so feel free to contact us anytime!
Since the management of the app changed, the support is very poor. No reply since a week, very disappointing. The app is full of bugs - deletes other products from the cart, you can't update pre-order items quantity. it's a mess.
Hi, We had checked our ticketing system but we could not find your ticket on 30 July. Can you resend your email to justin@amai.com ?
