Reviews (544)

Overall rating
4.2
Counts per rating level
  • 79% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably manages pre-orders, backorders, and made‑to‑order items so they can keep selling when stock runs out. They like clear pre-order messaging with ship‑by dates across product pages, cart, checkout, and emails, plus automatic pre-order when inventory hits zero and variant-level controls. Many highlight flexible customization, solid theme integration, helpful analytics, and fast, proactive support that assists with setup, fixes conflicts, and implements requested tweaks.

February 7, 2023

I asked for help since the Add to cart button would not get deactivated for sizes out of stock (using Dawn) and they helped us fixing that.
We use this app for pretty much half of our products and it works really well!
Thank you.

Klein By Gogue
Mexico
Over 2 years using the app
Amai replied February 10, 2023

Thanks for using our app, feel free to reach out if you require assistance !

Edited November 22, 2019

Great app that does exactly what it's supposed to. The interface is super sleek and straightforward to use, and offers lots of customisation. The support team have also been great when needed. Would definitely recommend the app!

Cuddledown
United Kingdom
3 days using the app
Amai replied November 22, 2019

We are most grateful that you took time out of your busy schedule to leave us a review.
Please feel free to get back to us if you need any assistance. We are here to help you any time.

February 3, 2017

I like this app! It allows wholesale customers to place large orders for things we don't have in stock. It also allows us to test a small run and see if it is popular before making a whole lot of an item, without missing any sales!

Vincausa
United States
29 days using the app
September 24, 2020

Had some issues with this app and relayed it to the support team. Turns out the previous pre-order app had conflicts with this one and they fixed it for me within two days. Everything works perfectly now! Definitely would recommend.

Modern Concept
Canada
5 days using the app
Amai replied October 19, 2020

Thank you for your encouraging words and recommendation. It is certainly our pleasure to assist you with your inquiry.

February 15, 2023

Great support from the team, quick responses and resolutions. Set up assistance and bug handling all handled professionally.
They are always pushing the app's limits by adding new functionality, which is increasingly important for us.

The Chelsea Gamer
United Kingdom
Over 6 years using the app
Amai replied March 2, 2023

Thanks! It's our pleasure to keep clients satisfied. If you require further assistance, please do not hesitate to contact us again.

May 7, 2019

Has worked flawlessly from the get-go. Ran into a cart malfunction technical issue on a Sunday. Live chat support was there to help and the technical team implemented a fix within 24h while staying in constant communication. Great stuff!

Parker Thatch
United States
7 months using the app
Amai replied May 13, 2019

Thank you for your review! We're glad that our support and technical teams were able to help you. If you need anything else, don't hesitate to reach out!

March 2, 2020

Works better than another app I did, like way better. Also the customer service was faster which is awesome. Overall super stoked on this app as it's literally a life saver for us and improves our website, efficiency and customer service.

The Lost Co.
United States
26 days using the app
Amai replied March 9, 2020

Thanks for choosing us! We are juss happy that you like this app :)
fell free to contact us anytime in case of any issues!

June 8, 2021

Excellent customer service, they replied super fast! The app works great with the objective I was looking for. I wanted the pre order button only for some variants of the same product and it works perfect for that. Easy to set everything.

BIURIFUL
Mexico
1 day using the app
Amai replied June 9, 2021

Thank you! We highly appreciate your feedback.
Hope you'll keep enjoying the app :)

May 26, 2020

Rolled the Pre-Order app out on our site and performing wonderfully. Support team could not have been more helpful, top-level support! Highly recommend this app for ecommerce websites that offer pre-order service or have occasional stock outages.

Uniformity
Ireland
15 days using the app
Amai replied May 28, 2020

Thank you! We highly appreciate your feedback :)

March 21, 2016

Great app, I tried to code a button for hours until I found this Free app which works perfectly & easily! Just make sure you also tick 'Allow customers to purchase this item when out of stock'. Highly reccommend as an easy add-on for your store :)

La Luna Rose Jewellery
New Zealand
15 days using the app