Reviews (544)

Overall rating
4.2
Counts per rating level
  • 79% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably manages pre-orders, backorders, and made‑to‑order items so they can keep selling when stock runs out. They like clear pre-order messaging with ship‑by dates across product pages, cart, checkout, and emails, plus automatic pre-order when inventory hits zero and variant-level controls. Many highlight flexible customization, solid theme integration, helpful analytics, and fast, proactive support that assists with setup, fixes conflicts, and implements requested tweaks.

February 14, 2019

Although I feel that the price is expensive for the functionality of a pre-order app I must say that the support for this app has been outstanding in terms of solving problems and customization. If we need pre-orders we will be sticking with this app, thank you!

Anabolic Health
United States
2 months using the app
November 13, 2019

These guys are great! I reached out because the pre-order button wasn't working in my "related products" section. Instead of asking me to pay for custom development, they added a new capability to the entire app so everyone can use that feature now. So awesome!

Cozie Gal
United States
25 days using the app
Amai replied November 15, 2019

Thank you! Feel free to contact us if you'll face any difficulties

June 27, 2023

Extremely happy with this app! Their customer service is awesome -- very quick response time. We've been using this app for a couple of years now, and it has really helped our sales. Seems like there are so many features they offer that we still need to explore!

TiScrubs
United States
About 1 year using the app
Edited August 3, 2015

Was previously using another app for the same purpose until I recently saw this one. This is the app you want if you want to sell things on pre-order and capture the sale right away. Good interface and usability. Customization of the buttons and stuff is a breeze.

Choo Yi Lin
Singapore
17 days using the app
June 1, 2021

I had been on the hunt for a pre-order app for a while, I stumbled across Pre-Order Manager about a month ago and it is everything I had been looking for. It is perfect for my Business and super simple to use. The online support team is also amazing to deal with.

The Silk Co Byron Bay
Australia
26 days using the app
Amai replied June 7, 2021

Thanks so much! We really appreciate your feedback :)

Edited April 21, 2023

Excellent app. It's generated over 100k in pre-orders in since we began using it and helped manage expectations in terms of delivery times with ease. Its been great so far and we have only just started. The support from the team has been exceptional, no task to big.

AUTOID
United Kingdom
Over 3 years using the app
Amai replied November 27, 2019

We are most grateful that you took time out of your busy schedule to leave us a review.
Please feel free to get back to us if you need any assistance. We are here to help you any time.

Edited October 13, 2020

Easy way to offer pre-order capability. One word of warning: if you are using the free plan, be VERY careful about which product you select, because once you do, you can't de-select it and choose another without upgrading to a paid plan. Would give it 5 stars otherwise.

Lemi Shine
United States
8 days using the app
Amai replied October 19, 2020

Thank you for your kind feedback. We are currently reviewing our free tier pricing scheme. We will notify you again once we had review is complete.

February 11, 2020

The app is great and the support is second to none. We bumped into a few issues along the way and they modified their code for FREE because they saw a benefit to all their other clients. Great ethos and we'll remain loyal customers in future Shopify projects because of it.

Maids to Measure
United Kingdom
2 months using the app
Amai replied February 19, 2020

Thanks for your feedback! We are happy to keep our clients satisfied :)

February 13, 2019

The app is great but it's the support from the guys at SpurIT that make this a 5 star product. Working together, they helped us tailor this specifically to our requirements and we've no doubt that the finished product is going to help our customers get the products they want.

Weaver Green
United Kingdom
7 days using the app
October 10, 2022

So far so good! Charie in customer support was super patient and helpful in helping our store launch PRE-ORDERS. We're exciting to utilize all their features, including COMING SOON (something we've been communicating manually). This will save us CustServ time internally. Thank you!

ÈYES ARE THE STORY
United States
About 1 hour using the app
Amai replied October 13, 2022

Thank you, that's our pleasure ! Glad you like the app :)
If you require further assistance, let us know.