Reviews (544)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app reliably manages pre-orders, backorders, and made‑to‑order items so they can keep selling when stock runs out. They like clear pre-order messaging with ship‑by dates across product pages, cart, checkout, and emails, plus automatic pre-order when inventory hits zero and variant-level controls. Many highlight flexible customization, solid theme integration, helpful analytics, and fast, proactive support that assists with setup, fixes conflicts, and implements requested tweaks.
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This app has greatly helped automate our pre-order process. We use it mainly to adjust our PDP CTAs as well as tag Shopify orders so it will trigger an OOS email flow. Their team has been super helpful as well - emails are responded to quickly and they're able to accommodate customizations. Would recommend!
Thank you for your feedback! We are always glad to help so don't hesitate to contact us in case of any issues!
There are some limitations - unable to properly filter by keyword to find the products you need to set up being the main one for me. The insertion of tags across every single product, which makes for untidy tag filtering display on some themes. Not bad, but could do with a few more quality of life improvements.
Thank you for your review and your feedback. We will review your feedback further with our dev team.
Basic functions are not in the app. If you update your customer messages when an item is out of stock, it doesn't update them on the page if a customer has been on that product page before.The developer told us that the customer would have to "clear their cache" because their app isn't able to do that. Ridiculous.
Thank you for feedback. We tried to contact you via email and over the phone in order to discuss the situation but didn't receive any response yet. Please drop us a line at your convenience. Thanks in advance :)
We are using this app to put up pre-orders, our theme is heavily customized and it took some doing from Amai to get it to work. After i mentioned the issues, they got right on it and solved the issues! Only thing i would love to see added, is to be able to add an expected shipping period.
Great app, great support!
Thank you! We highly appreciate your feedback :)
Incredibly easy to install and manage. Really helps keep our sale numbers high as products sell out and go into backorder and boost initial sales with new product launches. Fantastic support when encountered an issue with the pre-order button not shoing up on different variants. Had the issue fixed within 24 hours.
Thank you! We highly appreciate your feedback.
Good luck to your business :)
We installed this app during lockdown when we were struggling with stock availability. It helped us massively and performs well on our website.
We've called upon the developers a couple of times to help us with styling and placement of the buttons and they have been very responsive and professional. HIGHLY RECOMMENDED!
Thank you for the review and your recommendation. We are always ready to assist so don't hesitate to reach out ;)
The support for this app is great. I recently installed it, but it wasn't working on the Dutch version of my translated shop. I emailed them about this matter and they changed the coding on their end for FREE. This is how you get loyal customers. Now I can use the app in my English store as well as my Dutch store. Kudos!
Thanks for your feedback, we really appreciate that!
I'm switching from a different app that's just eh, and you can't easily configure variants. Literally downloaded this super quick bc a customer dmd me to let me know she couldn't pre-order her out of stock size. Now it's fixed. And it doesn't redirect you to a new site. So easy seriously. I'll update if I have any issues.
Thank you for the review ! We are glad you love our app :)
Artem and the rest of the SpurIT team were extremely helpful in setting up the Pre-Order Manager app so that it would fit in perfectly with the styling and functionality of a new theme I am developing. I did pay the $35 installation fee, but that was a steal for the level of service we received. Very responsive and helpful team!
I'm giving 4/5 stars as I haven't really seen the results yet of installing a pre-order app on my site.
I just want to say that the customer support is absolutely fantastic! Philip has been friendly, prompt and informative! Excellent! He helped us install the app to our store - and even customised based on our store design. Thank you!
