Reviews (544)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app reliably manages pre-orders, backorders, and made‑to‑order items so they can keep selling when stock runs out. They like clear pre-order messaging with ship‑by dates across product pages, cart, checkout, and emails, plus automatic pre-order when inventory hits zero and variant-level controls. Many highlight flexible customization, solid theme integration, helpful analytics, and fast, proactive support that assists with setup, fixes conflicts, and implements requested tweaks.
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Great app for pre-orders. Especially since they have upgraded the interface and it way easier to use than before. On top of that the customer support are ALWAYS on hand and ready to help. Highly recommend.
I have sold a lot through this app with preorders and plan on using it further.
We are most grateful that you took time out of your busy schedule to leave us a review.
Please feel free to get back to us if you need any assistance. We are here to help you any time.
Excellent App, it does exactly what we needed. We had a bit of trouble with installation caused by the theme that we are using but had fantastic support from the app developers. The issue was fixed within a day and now the app functions perfectly. I would wholeheartedly recommend this app.
I installed this app easily and had PreOrder products live within 15mins.
Later that day I changed the "Store Theme" which affected PreOrder Buttons on website. After a couple emails the support team had the update corrected and live on website within the hour.
I highly recommend the app!
Thank you! It's our pleasure to keep clients satisfied :) Feel free to contact us anytime in case of any difficulties!
The functionality is exactly as you'd expect it, which is to say works well. Where this app really shines is in its customer service. They reply quickly to any and every question you may have, and I could not be more pleased. I would definitely recommend the priority tier, it is well worth it.
Thank you :) We highly appreciate your feedback!
They keep charging us after we cancelled our membership. We let them know 2(!) times, and they still didn't cancel the subscription (there is no way to stop the subscription in the app). When asking for a refund, they only offered discounts in one of their other apps. Terrible customer service.
We're very sorry to hear that you've run into an issue using our app, and we would really like to look into this further for you.
Whenever convenient for you, please respond to our email and let us know when we can connect with you over the phone in order to solve this issue.
Again, we are very sorry for any inconvenience this has caused and would like to rectify it immediately.
I am immensely impressed with this app! It's extremely easy to implement, looks natural on the site and they've worked out all the annoying bugs that exist in apps like Pre-Order Hero.
Additionally, their support team is amazing: Responsive, solutions-oriented and pleasant to work with.
Try it!
This app was really easy to integrate and get some much needed pre-orders. I like the backend ease of use and customization of the buttons. I do wish there was a bit more customization in the 'notify me' pop up but I hear that is coming. All in all no problems, very fast customer service and great app.
Thanks! It's our pleasure to keep clients satisfied. If you require further assistance, please do not hesitate to contact us again.
We've been using this app for quite a while now to manage our pre-orders and it works very well. Recently we had to integrate it with a new update and the support team did a great job sorting it out quickly and with excellent communication. Eugenia was great and resolved an issue I was having right away!
Thank you for your review! We're glad that our support team was able to help you. Feel free to contact us if you need any help!
Great app! Also, great support, I had some hiccups while using the free version, the support had the developers fix the issue in no time! I really like that you can give a customized button and also have different pre-order button text for each individual product, giving customer the correct information.
Thank you! Your feedback is highly appreciated :)
Feel free to contact us in case of any difficulties, we are always ready to assist!
Good luck to your business!
Currently testing free version of this app and it seems to be doing what it needs to do. Great options to allow preorder for specific variants. Also allows you to use the same button design as theme, which makes everything look very seamless. Fast support via email, got a fix within 24hrs. Would recommend!
Thank you for the review and your recommendation. It certainly encourages us to do better ;)
