Reviews (544)

Overall rating
4.2
Counts per rating level
  • 79% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably manages pre-orders, backorders, and made‑to‑order items so they can keep selling when stock runs out. They like clear pre-order messaging with ship‑by dates across product pages, cart, checkout, and emails, plus automatic pre-order when inventory hits zero and variant-level controls. Many highlight flexible customization, solid theme integration, helpful analytics, and fast, proactive support that assists with setup, fixes conflicts, and implements requested tweaks.

June 16, 2019

Simple and easy to use. Pre-order button wasn't appearing properly but their first class support team was available immediately and the issue was fixed within minutes. Would highly recommend.

KURA-organics
United Kingdom
About 9 hours using the app
Amai replied June 17, 2019

Thank you for your review! We're glad that our team was able to help you. If you need anything else, don't hesitate to contact us!

November 10, 2020

It first started out all well - but now some variants can be bought - although the preorder is enabled and active.
Other variants can’t be preordered at all because the button doesn’t appear.

zettelweise
Germany
22 days using the app
Amai replied November 18, 2020

Hi, thank you for your email. We had emailed you on 12/11/2020 on the resolution. After investigations from our dev team, there was no issue with the variants and it is working as intended. One possible reason is that you had turned on the geolocation for the variants and is accessing the variants at a different location or with a VPN turned on.

November 20, 2016

This app works great and has everything you need and more. Best of all it's free to start out with so you can determine if you want to pay for more performance versus having to pay right away.

Openmv
United States
9 months using the app
September 22, 2015

I have to say that the staff for this app have been VERY helpfull and flexible. helped us get the buttons set correctly and still supporting us up to date. HIGHLY RECOMMEND!!

www.shopqbyqs.com

Que Shebley
United States
7 days using the app
Edited May 17, 2017

The team has been great at troubleshooting issues and making tweaks as we've needed them. This is a very valuable function for us and I appreciate the extent to which we're able to customize it.

Berkey
United States
About 1 year using the app
January 30, 2020

Artyom was a huge help to our brand. We were having an issue where the pre-order button wasn't showing even though the settings were correct. Artyom took a look at our theme's code and fixed the problem.

PremamaWellness
United States
Over 1 year using the app
Amai replied February 19, 2020

Our Support team is always ready to help ;)
Feel free to contact us in case of any difficulties!

December 15, 2022

Great support and seamless functionality. It fits our company's needs perfectly for the purpose of a limited pre-order for an exclusive product. Thanks to their team for helping us onboard the app quickly.

Despaña Brand Foods
United States
14 days using the app
Amai replied December 22, 2022

Thank you for the kind feedback !
It certainly encourages us to do better. It definitely will motivate our team to do better.

March 17, 2016

This app frees up my sewing time by allowing me to keep abreast of my more popular turbans which sell out more quickly than others. For me this app is an ABSOLUTE necessity. Support is very helpful and timely.

Couture Service
United States
15 days using the app
September 7, 2016

Our theme/site is pretty customised and Philip and the team were very responsive in helping get the app installed quickly and effectively, which was a real de-stressor for us at a critical time.

Thanks guys!

Precisionhydration
United Kingdom
12 days using the app
June 1, 2019

Great app! We use it to allow and better manage our overselling/pre-ordering processes. Customer service was quick to help when we needed guidance, which is ESPECIALLY appreciated. Keep up the great work, guys!

CivvieSupply
United States
5 months using the app
Amai replied June 3, 2019

Thanks for your review! We're happy you're finding it easy to use, and are able to gain so much value from it. Feel free to contact us if you need any assistance, we're always glad to help you!