Amai PreOrder Manager + Notify

Easy to set up the app specific settings and their support team was incredibly responsive getting the app installed and then remedying the few issues I found during testing. Great team to work with and the product does what you want it to.

ZERO stars. I Installed the app, decided it wasn't for me, and now I can't create any new listings because "add to cart" is gone. Preorder does not show up either, but even after uninstalling the app I can't get the "add to cart" button to show up.

The support which we received after downloading the app is what made us keep it on. They have a live chat which is available 24/7 so that they can assist you and help you get set up in a couple of minutes as opposed to going back and forth with emails.

DO NOT DOWNLOAD THIS APP IF YOU HAVE SUBSCRIPTION OFFERINGS ON YOUR SITE. We downloaded this app and did not implement anything and it caused our site to go down. We had to bring in a developer to fix the issues caused by this. It ended up being a very expensive and ridiculous issue.

After install and many back and fourths 5 days past with no fix. We were about to uninstall and they messaged me and asked us to wait a little longer for them to find a fix. 4 days later no fix and they just tell me someone will look at it soon. It didn't work from day one and there is no support. I can't wait forever!

Asides from a display thing with a ribbon explaining the button/functionality, the app works great. It requires a proper installation from Spur-IT, which will be performed in a timely manner and the rest is history. You can make it as functional as you need, creating tags for platform and inventory management sorting. The pool of pre-orders will also be stored at an app level, so you will always have a backup just in case. Support has been always on point, attending inquiries and issues promptly. Would definitely recommend this app.

At first it was working great, but then it started selling out of stock products to customers without notifying them that they were pre-orders. I had quite a few orders go through right before the holidays and the customers were not happy when they found out that they wouldn't be ready in time for Christmas, because they thought the items they purchased were in stock. I checked everything to make sure the preorder manager and my inventory were properly installed. I really wish it worked reliably, because it's easy to use and customize, but it just isn't reliable and it caused damage to my brand.

The pre order manager affect other products even if you have them disabled and I have tried working with there staff to resolve the issue. I have to be like a parrot with them because I keep tell them that the product that is being affected isn't even suppose to be used with the pre order manager and it is disable. Same thing about inventory I told them maybe 3 times that I used third party inventory to track but they keep saying to check the box that shopify enable inventory tracking. Maybe they will read my review and actually see and read for the last time my issue. The pre order manager works great on the products I enable it on and work horribly not he products I disable it on.

I really love the automatic enabling of the pre-order status once an item's stock drops to zero. The dashboard is really well layed out and the documentation was clearly written. I did have some problems implementing the code due to conflicts with my store's theme. I emailed Philip and he promptly responded with suggestions how to fix the issues I had after looking at my theme code. I applied the fixes and voila! I was up and running. I did not expect this level of service from a free app. So far I'm really pleased with the whole experience.
UPDATE: I switched to a new theme recently and I was having trouble getting the app to update properly. These guys took care of it within an hour after after sent the email. Still impressed.

Unresponsive and some generic "all works for us" " is it network problems" type response when contacting support. Have to regression test all functions in shopify it seems as it not really clear what this app left behind.... When signing out of the app after uninstall I got a "sorry to leave you mail. Even the link in the email does not work.... and the email states: "we are working hard to improve our app".... text from the supplier "P/S: If you had uninstalled the Pre-Order Manager app directly from the Shopify Admin panel without following this guide, please contact us (by replying to this email) to have the codes removed." If you love problems, regression testing, sloppy functions, unresponsiveness, generic customer service answers and as a bonues an uninstall that requires code change this is for sure the app for you. ..... If someone could give a good alternative to this App where you can control pre order on collection level it would be great to have some experiences shared.