Prefixbox AI Search & Filter
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Reviews (59)
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I have absolutely no hesitation in leaving a 5-star review for this addon and the developers and the customer service/support.
The base search and filtering in shopify was total junk for my purposes. I tried every single one of the other, more "popular" Search & Filter addons, many of the "industry standards", I won't name names, but they are all highly reviewed with hundreds/thousands of installations. They also did not provide an acceptable solution to my needs, felt clunky, slow, and unflexible.
I found PrefixBox on the Shopify Appstore and I was initially a little concerned that it didn't have hundreds of 5* reviews like some of the other apps but let me tell you, I'm so glad I gave it a try..
I installed it, configured it with 90% of what I wanted, I had a couple slight issues that I was planning to look at the following morning and out of the blue I receive a phone call from PrefixBox customer services the next morning, checking in to make sure I was happy with how it was working, could they help with anything, anything I don't quite understand. I was absolutely blown away. I explained the couple of minor issues I had and they were on the case, tailoring and customising the application *exactly* how I wanted it to work.
Honestly I've not had an experience so positive in a long time (if ever?).
Please, give these guys a chance, even if it doesn't do things *exactly* as you want, they can work beautiful magic. I'm blown away. 100% worth the monthly subscription, and I'm comfortable in the knowledge that if I have a problem, I can reach out and they won't stop until it's perfect.
A++++
Wow, what an amazing review to read! We’re thrilled that Prefixbox made such a difference for your store and that our team could deliver the support you deserve. Thanks for giving us a chance, we’re so glad to have you on board!
This app has transformed our search and category results pages. It was a straightforward process to set it up. I also had a great experience working with their support team to adjust a few small things. Highly recommend.
We’re so glad to hear the app helped transform your store! Thank you for the recommendation :) If you ever need help or want to explore more features, our team’s always here
We tried several major search providers before landing on Prefixbox, and the difference is night and day.
Unlike Klevu, Prefixbox's implementation process was easy and fast.
The team was always transparent, which was refreshing. They weren't pushy and trying to sell me non-existent features like other app companies.
On top of that, Prefixbox is one of the only providers that supports filters with meta-fields and meta-objects. This is a game changer for how we organize and surface products.
If you’re looking for scalable, transparent, and actually functional site search and filters - Prefixbox is the way to go.
Thank you for your review! We're super happy that the switch to Prefixbox made a real difference, and it's always great to hear that our transparency and metafield support stands out 🤝
Prefixbox’s AI Search & Filter has completely transformed how our customers find products. The setup was smooth, the support team was responsive and knowledgeable, and the tool itself is incredibly intuitive. Search results are faster, smarter, and more relevant—exactly what we needed. Highly recommend Prefixbox if you're looking to improve your site’s search experience!
Thanks so much for the fantastic review! Great to hear everything went smoothly, that’s exactly the experience we aim for. 😊
Prefixbox is the best Shopify search app you're just now hearing about. Years of development in some of UK and EUs largest online retailers has now landed in the Shopify App Store at a staggeringly low price.
Highly configurable, a generous free tier for the smaller stores out there and competitively priced as you scale.
So glad to hear this, thank you!
Prefixbox AI Search made a big difference for our store after switching from Shopify’s Search & Discovery. Setup was fast, and I can handle everything myself. It's easy to add synonyms, set up merchandising rules, and create redirects so customers always find what they need. Super flexible and easy to use, plus the team’s been great to work with. I highly recommend.
Thank you very much for the review! Ease, flexibility, and great support are exactly what we aim for :)
Prefixbox has been an absolute game-changer for our Shopify store! After previously using the Boost app, I can confidently say that Prefixbox is on another level. The search and filtering capabilities are far more advanced, delivering faster and more accurate results that truly enhance the customer experience.
Beyond the technology, the support team at Prefixbox has been brilliant. They’ve guided me every step of the way, ensuring a seamless setup and optimization. Their dedication and responsiveness have made all the difference. If you're looking for a powerful and reliable search solution, I highly recommend Prefixbox
Thank you very much, truly appreciated! It's a pleasure to work with you. We’re excited to keep supporting your success!
We’ve been using the Prefixbox Search app for a while now, and it has significantly improved our store’s search functionality. The app is easy to integrate with Shopify and provides a seamless user experience for both store owners and customers.
What stands out the most is its intelligent search capabilities, which make finding products much faster and more intuitive (autocomplete, typo tolerance, and personalized search results).
The analytics tools are also impressive, allowing us to track customer behavior and optimize our inventory accordingly.
The support team deserves special praise – they’re responsive, knowledgeable, and genuinely interested in helping businesses succeed.
If you’re looking to take your Shopify store to the next level with a professional-grade search tool, I highly recommend Prefixbox Search.
Thank you for your thoughtful review, and we truly appreciate your kind words about our support!
The most impressive features for us have been the typo-tolerant search and autocomplete with the results preview. We’ve also been using the promotions and synonyms tools, which help us control how the search results appear. Overall, it’s been a handy addition to our store.
Thank you! We're very happy to hear that our typo-tolerant autocomplete and customization tools have enhanced your store's experience!
I recently switched to Prefixbox AI Search and recommend it to anyone looking to improve their search!
It's easy to use and I already see an increase in conversion rate and online revenue.
They also have been quick and helpful in answering my questions.
Thank you, we really appreciate it:) It’s great to know you find it easy to use and that our support team has been helpful.