Prefixbox AI Search & Filter

Prefixbox AI Search & Filter

Reviews (59)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
July 25, 2025

The product shows great promise in terms of functionality and service. Very professional with their services and great customer service. Would certainly recommend.

Aroma King
United Kingdom
About 1 hour using the app
Prefixbox replied August 6, 2025

We really appreciate your kind words and look forward to a long and successful partnership!

July 11, 2025

Aaron and the entire team at Prefixbox have be sooo incredibly helpful in setting up our filters for our store. We've had a lot of requests in terms of how we want search/filters and time and time again no matter how much I reach out, Aaron has been more than happy to get on calls with me and help on. Out of every app I have used for my clients ( and there have been many ) - Prefixbox and Aaron are the most responsive and accomodating. There are real people behind this and they are always innovating and doing their best to build something that serves their customers. Can't say enough good things. Thank you for your continued support! DEF recommend if you are a brand looking to scale!

Chris Correia
United States
2 months using the app
Prefixbox replied July 14, 2025

Thank you so much for the incredibly kind words! It means a lot to us that you see the people, care, and innovation behind what we’re building. We're excited to keep growing with you 🚀

July 2, 2025

okay so this app can do EVERYTHING. If you dive deep and look through all the settings you can adjust the filters and seach funtions to your preference. The support staff is also very quick and helpful if you need them!

Energiamegújítás
Hungary
42 minutes using the app
Prefixbox replied July 14, 2025

Wow, thanks for the awesome feedback! We love that you’re exploring all the settings 😊

June 24, 2025

This company from the onset was very responsive and throughout the entire onboarding, I received quick and thorough communication and was able to go over exactly what our ideas were and they were all executed flawlessly. Aaron was always available throughout the process. Very highly recommend!

Safe and Sound HQ
United States
25 days using the app
Prefixbox replied July 14, 2025

Thanks so much for the kind words! We’re glad the onboarding went smoothly and your ideas came to life. We'll be sure to pass the shoutout to Aaron 🤝

August 14, 2025

Great app and Amazing customer service.

I needed an app that would help me with searches in my store and give customers smarter recommendations! I couldn't be happier with the app's features and the results. The customer service is incredibly dedicated to help out and very responsive. I needed to make some custom changes in order to get the app look as i wanted visualy, as i have quite a custimized store, and just a couple of hours in they had already changed it to my needs. This app has quickly become one of my favorite Shopify apps.

PawPals.dk
Denmark
About 20 hours using the app
Prefixbox replied August 26, 2025

We’re so glad to hear Prefixbox is helping your customers find what they need and that our team could quickly tailor the app to your store’s design,thank you for the kind words!

July 13, 2025

I had a great experience with Soma's support team – they were prompt, helpful, and really tried to solve my issue quickly. The app itself is well-designed and easy to use, and I honestly loved almost everything about it.

However, the one major downside is that it doesn't follow the product order set in Shopify collections. Since product order is crucial for our store (we rely on manual ranking based on performance), I had to stop using the app, which was a tough decision. I truly hope this limitation can be addressed soon – if it is, I’ll happily come back to it.

Thanks again to the team for their outstanding service!

Akicon - Handmade
United States
5 days using the app
Prefixbox replied July 28, 2025

Thank you so much for your kind words and honest feedback!

We completely understand how important product order is for your store. The good news is that our development team is already working on a solution to support custom product ordering within Shopify collections.

Stay tuned, we’ll make sure to let you know as soon as it’s live!

UPDATE: We've released the custom product ordering within collections feature on August 4!

Thanks again for your support and valuable input.

April 3, 2025

Estoy comenzando a utilizar esta app y la verdad es que la experiencia hasta ahora ha sido excelente. El tutorial está muy bien explicado, en español y fácil de seguir, lo cual agradezco muchísimo siendo principiante en el tema de las apps para Shopify. Desde el primer momento se nota lo útil que puede ser la herramienta para optimizar mi tienda. Además, el equipo detrás de la app es muy profesional y está pendiente para ayudarte en lo que necesites.

Cacaokan
Mexico
22 minutes using the app
Prefixbox replied April 7, 2025

¡Muchísimas gracias por tu reseña! Nos alegra saber que la app y el tutorial te han sido útiles. Estamos aquí para ayudarte en todo lo que necesites mientras haces crecer tu tienda. ¡Gracias por confiar en nosotros!

October 31, 2025

We haven’t gone live with Prefixbox yet, as it’s currently installed on our testing theme and will officially launch this Saturday. We’ve already tested it on the test theme, and since it’s powered by AI, we’re confident it will perform even better once it’s live.

So far, the experience has been excellent — the support team is outstanding, very responsive, and always willing to accommodate our requests. We asked for quite a lot of customisation, and they set everything up exactly as we wanted. It’s been a real pleasure working with them so far, and we’re looking forward to seeing the full results after launch.

Flexx International Ltd
United Kingdom
16 days using the app
Prefixbox replied January 19, 2026

Thank you! Great to hear that the setup and customization went smoothly and look forward to seeing the results together after launch!

August 30, 2025

Great Support and good followup.

AKE53
United Arab Emirates
8 minutes using the app
Prefixbox replied September 1, 2025

Thank you!

August 26, 2025

Great customer service, awesome app.

Quip
Georgia
2 minutes using the app