PreProduct pre‑order

PreProduct has played a crucial role in the launching of my niche retro gaming business. With demand of my product out pacing the speed I could assemble my products, I was looking for the perfect pre-order solution. I tried every pre-order app Shopify has to offer and PreProduct was not just the only one that had the features I needed but its also a product that continues to evolve through constant implementation of user feedback. Both founders have reached out, listened to my needs, and provided immediate solutions for my business to grow. PreProduct has become my new favorite Shopify app that I check daily to monitor and measure demand of my product. Highly recommended for anyone launching a new product and testing the waters to see what kind of demand you can drum up. With PreProduct its super easy measure demand and then to convert those pre-orders into sales.

In our line of business, many of the products we sell can take around a year to arrive in stock so pre-orders are an important way to clinch those extra sales. But finding the best way to do this has been fraught with problems - that is until we found PreProduct, a fantastic app that has enabled us to easily accept pre-orders whilst remaining compliant with the legislation regarding pre-payments in the UK and also Shopify's rules. Getting up and running was relatively straightforward and the friendly assistance that I received from Oli in making a few changes to tweak how it works for us was amazing Whatever we needed was sorted quickly and correctly the first time. My only concern before installing this app and it may be yours is the monthly cost. However, even within the free trial period, we had taken enough pre-orders to easily cover a month's subscription. As the saying goes 'you have to spend money to make money'. Brilliant app and brilliant service.

This was our first time offering a pre-order and the customer service was excellent. I would definitely recommend this app.

I installed this app recently to help my store take pre-orders without collecting money. The integrated communications functionality is perfect for letting me send out payment links in batches of 10-20 customers at a time, as my inventory allows. Setup was straightforward and intuitive, and so far I’m very happy with the performance of the app. The best part of my experience has been my interactions with Oli, the developer. When his emails to me were bouncing due to a server issue on my side, he went out of his way to contact me from another email account. Oli has been incredibly responsive in answering my questions, and implementing some minor tweaks on my site to customize the look of the buttons. He was also very receptive to feedback I provided and seems highly committed to improving his app. This is one of the best customer service experiences I’ve had with an app developer over the last 8 years of having a Shopify store. Thanks, Oli!

I've been having such great success using this app that I decided to install it for a second business I have. It's such a useful tool to quantify product demand and set customer expectations, especially during this current era of supply chain shortages and logistics uncertainties. By having moneyless pre-orders I can make long-term forecasts for demand and place orders with my vendors accordingly. If customers decide to cancel their pre-order I don't have to eat the loss of merchant fees like I would with other pre-order apps. I've made number of feature requests and the developer, Oli, has been super responsive and receptive. He always responds to my emails very promptly (usually within a day) and has gone out of his way to help me get my store up and running with some style tweaks. That level of service is why it was a no-brainer for me to install the app for store #2. If you are looking for a flexible way to take pre-orders with deposits or no money up front, then look no further then this very clever app!

Excellent app, which allowed us to charge customers a small part of the total amount immediately as part of a pre-launch and to charge the remaining amount in the future on a day defined in the app.

Questions about the setting options were answered quickly, professionally and extremely politely. I am very satisfied with this app and the development team behind it. We will be implementing many more pre-launches with the help of this app.

Oli gave me the best support experience I hsve ever had!
Thank you, got resolved immediately!

Incredible product with incredible customer service!

This app provides the necessary mechanisms to setup your store in a way that mimics crowdfunding platforms which allow pre-orders to be received and charged at a later date. The help requests are always adhered to very quickly. Oli is great to work with and will look after you with any of your concerns. Whilst I'm yet to launch officially and see it work, so far the setup and service has been great.

Love this app and the support is amazing and super fast!