Printify: Print on Demand

Be careful while using Printify.. They cancel many orders and sometimes they make you wait 10+ days and then they cancel it so by the time you fix all of this your customers have to wait almost a month to get their orders. They cancelled so many of our orders over and over again and there is virtually no customer support. Their system also has a lot of glitches so be prepared for that while creating products.

I like Printify because they have black mugs, I cannot find black mugs on any other supplier right now. I do not like printify because out of the two mugs i've sold so far one arrived busted. I refunded them my self and will probably be removing their products from my store after seeing how hard they are to work with based on other reviews here.

I used this app to create aop tees but I am in Canada and the prices are all in US $. An AOP tee was $22 US and the shipping was $12 US = $34US. That is $44.20 CDN and I can't charge more than $45 for a tee even if it is AOP. Not to mention the tee is only a 4oz tee so probably see through. I will not be using this app going forward. Therefore, I gave it one star based on price for me, in Canada.

Horrible, I have less than 100 total orders and have already had two misprints where the back of the design wasn't even printed. Ordered some items for myself and got them today, 2x2 stickers are washed out, tee graphics are wrong color, and the front pocket print is so blurry. I'd stay away from using this app despite all the great things people have to say about it.

Customer service was extremely unhelpful. There was an accidental charge to an old credit card, I added the new card on file and requested the charge be reversed on the old one and charged to the new card on file but they refused to do it. Horrible customer service...

I am so DONE with Printify. Every time I go to place an order the products are out of stock. My store offers t-shirts ONLY from them. Variants are constantly out of stock for every every single shirt and the order is denied until I have to go fix it manually... They can't plan to keep product in stock??? This is supposed to be print on demand so that I don't have to babysit EVERY SINGLE ORDER. Printify is awful. Support for Printify is EMBARASSINGLY bad. They don't understand issues very well because I believe they hired mostly non-native english speakers that are operating from cut and paste scripts. Instead of fixing issues they tell you to recreate the product all over again using one of the many different confusing print providers that will offer different brand t-shirts with different color options. If you want to offer a consistent base of products in multiple colorways - you are just screwed, but that won't stop them from trying to convince you that their "order routing" feature works. It does not... not even close. Also, the product image thumbnail generator for Printify adds a silly amount of empty space around t-shirt thumbnails making them look ridiculous. They haven't fixed this or offered a solution for years. I have had complaints from customers and even had test orders come with very poor quality due to insufficient ink applied to the shirt and the color matching is a total crapshoot. It depends on the print provider. Not all of Printify's print providers are consistent. Some will do a horrible job matching colors, and others will do a horrible job applying enough ink. Again, when they ask you to recreate a product... You have to redefine every attribute... pricing, titles, description, size chart, it will overwrite your thumbnail images... It is so tedious. Save yourself the hassle! The low prices at Printify are low FOR A REASON.
Save yourself time and effort and just pick a different solution for your print on demand needs. Your time is valuable, and if you go with Printify you will spend hours and hours micromanaging your products because their site doesn't work in a sensible way. I have mentioned these problems to their support team over and over through the course of many years and I have never gotten help that resolved these issues. They don't actually care.

I am very dissapointed in Printify. They mailed my customer 500 t-shirts that were ALL damaged. I have not recieved a response from customer service and I have lost money on this transaction becuase of their faulty products. Very poor customer service and products.

My experience with Printify can be summed up in one word: demoralizing. Initially, I was excited to work with Printify after seeing a lot of positive sentiment online. However, the first order I received was faulty with the design printed too high and uncentered. When I reached out to Printify's support team, they confirmed it was an error on the print providers end saying in their exact words "You have followed the guidelines for placing the design correctly. Placement is at the center, and the art file is inside the safe area (dotted lines)" and that "the order was faulty". They offered a free replacement. Unfortunately, my core issue was that I now had mistrust in the orders being fulfilled properly. Like any decent merchant, I can't launch my store until I can have full confidence that my customers will receive a high quality product. Since the first order was faulty, I needed tangible evidence that it was a one-off case and the subsequent orders would be fulfilled correctly. I asked for expedited shipping since the alternative was waiting another 10 - 30 days to receive a new sample (delaying my launch and revenue stream during that time) but they were adamant on me paying extra for expedited shipping. All for a product that should have been fulfilled correctly in the first place. I feel left in the dark with little confidence that the products will be designed properly. Best case scenario, I'd have to settle for a delayed launch thanks to a Printify error that they admitted to. By the way, this was with "one of their most popular print providers" — their words, not mine. In the meantime, I'm exploring working with Printiful since their shipping across North America is quicker and not print provider dependent. It requires a whole rehaul of my website which is the demoralizing part but I think it'll be worth the effort.

I was so excited about Printify. My large format printer is down and in the meantime, being able to outsource and ship my custom designs seemed like such a time saver - and pretty affordable, too. But sadly, sometimes you get what you pay for and that was my experience. The first few custom posters printed fine. Shipping was a little slower than I had hoped but overall everybody seemed satisfied. I requested a cancellation once or twice because the printing time was so slow (which in and of itself was a little stressful.) Side note: it's difficult to upgrade shipping to express with some vendors of Printify. Then came the "True Red" debacle and that's when I realized that my customer service goals and Printify's customer service goals were not aligned. Here's the story: I created 5 different custom designs for 5 different customers, all from the same team. All were created with the same red background - however the numbers were different because they were for different athletes on the team. Upon arrival, one client realized that the print background had come out a salmon color, not "true red". I immediately contacted Printify, shared the picture that my client shared (without the plastic covering on the edge) and their customer service was great - they said, oh that's unacceptable, we will have them reprint. Unfortunately, I was charged for the reprint! But that wasn't it. Obviously, the other prints came out the same way, and my clients were all a little ticked and nervous (understandably). Meanwhile, Printify pushed me off on different customer service people who said, well, we can't help you unless you get all of those clients to send us a picture of their posters. I said, well, lets see how the process goes with the original concern I submitted - the one that they reprinted and never refunded. There was crickets on that as they continued to hand me off to one another and it only took me a few days to realize I couldn't trust Printify support to solve the problem. I sent the file to my clients local Staples via email and the true red printed perfectly. And I paid for all of it because that's the type of customer service I provide. I was never able to speak to the printing vendor (Circle Graphics) specifically to figure out what the problem was. So - if you have anything red, or you need a print fast OR you have a high standard for yourself and your vendors when it comes to customer service, you may want to rethink Printify. Unless I have major lead time and zero red, I'm going to pay more with a service like Staples. I hope this helps you make the best decision for your business as well.

So I have been paying the monthly $29 rate and I asked the question, how can I tell if my products are receiving (the up to 20%) discount? Currently they have no answer. Makes you wonder... From chat "I'm sorry to hear that! And yes, we'll definitely get back to you.
Unfortunately, we don't have a list of the regular vs premium prices, but I agree that it would be very useful and we hope to have this available sometime in the future "