Reviews (242)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a powerful, time‑saving tool for managing prices at scale and automating competitor monitoring across Google Shopping, Amazon, and eBay. They highlight flexible rule‑based repricing for complex strategies, frequent updates, and detailed reports. The interface and Shopify integration are described as clean and easy to use. Many praise the value for money, strong multi‑store support, and highly responsive, hands‑on assistance with pricing setup.

December 26, 2021

We use the Prisync App to get up-to-date with our pricing. We used to do our competitor pricing analysis manually and it was so tedious and time consuming. It has saved us so much time and the reporting system is excellent. We also like that it is fully integrate with our online store. The best thing about Prisync though is not so much that they have an excellent working system. It is their customer support that really makes them stand out amongst other software companies in the market. I especially find Seda absolutely helpful and very informative. I have never used Prisync before and she has been wonderfully patient in explaining the step-by-step process. Excellent product and the best Customer Service!!!

daisys-choice-homeware
Australia
About 1 month using the app
Prisync replied February 24, 2022

Thank you for your kind words! 🥰 Customer support is one of our priorities.🤞 Glad to hear that you had a satisfying experience through your panel creation process! :)

January 11, 2023

PriSync's dynamic pricing option has helped us stay ahead of our competitors. We are yet to explore the new features added recently; however, with our experience, we have no doubt that it would help us explore better. While using an application, it is also imperative that we are getting adequate support, which in PriSync's case is amazing.

PriSync has an amazing support team working under highly skilled account managers and we would like to mention that we really appreciate the support received from our Account Manager, Mr. Mustafa who possess great skills handling with customers, whether it is a newly onboarded client or an existing client, his professional approach helping clients has been commendable.

Amazing job...

Tire Streets
United States
Over 1 year using the app
June 6, 2023

It is so exciting! The service and software provided by Prisync have exceeded my expectations, making them an invaluable asset for our business.

The speed at which Prisync's support team responds is remarkable. The staff members have been patient and attentive, promptly addressing any queries or concerns we had. Their commitment to providing timely assistance has been a breath of fresh air.

The software itself is incredibly user-friendly and highly functional. One of its standout features is the ability to promptly notify us of market price fluctuations. This real-time information has empowered us to maintain a competitive edge in the market, enabling us to make informed pricing decisions and stay ahead of the competition.

MyHomeware Pty Ltd (ABN: 66 657 841 659)
Australia
26 days using the app
January 11, 2023

We have been using PriSync app for quite some time and there is no doubt that a business like ours really found this helpful in many ways to scale up the business with its dynamic pricing strategy tool and the reporting tool also gave us an upper hand on analyzing the market trends and plan the pricing matching the trends.

Needless to say, PriSync has a wonderful support team led by experts who are available at all the times. We have been associated with Mustafa who has been amazingly skilled at his job, providing all kinds of technical support within the stipulated time. We really appreciate his dedication as well as his in-depth knowledge possessed when it comes to dealing with the clients and providing them the best solution/suggestions.

All the best team.

Tire Streets UK
United Kingdom
Over 1 year using the app
June 25, 2023

Being a new Shopify store in a competitive market (sports supplements) I am up against some big players and need to ensure my pricing is competitive to attract customers. Being also new to the world of e-commerce my knowledge wasn't the greatest and trying to understand what app's will work best for me has been a bit of a minefield. Whilst other app's talk about their service levels and support, I have not found one as good as the team supporting Dynamic Pricing Optimization.
Through every step of the way they have been brilliant in answering all my questions and ensuring I have full understanding of their services and what they can do to assist my business.
I cannot recommend this App and this team highly enough. Thank you for the great service and support in getting my business off the ground.

BODYSTRONG
New Zealand
3 days using the app
June 27, 2023

Prisync is a powerful tool that has helped us optimize our pricing strategy. The app uses advanced algorithms to analyze market trends and competitor pricing data to provide real-time insights into the optimal price for our products. With Prisync, I was able to set dynamic pricing rules that adjust prices based on market conditions, inventory levels, and other factors.

One of the key benefits of Prisync is its ease of use. The app is designed to be user-friendly, with a simple and intuitive interface that makes it easy to set up and manage your pricing strategy. The app also provides detailed analytics and reporting, so one can track the performance of their pricing strategy and make adjustments as needed.

It has been a game changer for us eliminating hours of manual work of comparing pricing across the board and then manually changing them in shopify.

KitchenAid Australia
Australia
About 1 month using the app
Edited August 23, 2017

Thank you to Prisync and their team for making the necessary updates to their App. They kept their word and we use this App everyday to save money and make more money!!! Thank you!!

Update to previous review. Since posting, the CEO of this app has been in contact with me and has assured me that they are now taking the necessary steps towards API automation. Once that is complete, this will truly be an invaluable tool for monitoring competitor pricing. I greatly appreciate a fellow entrepreneur taking such a vested interest in his customers. 5 stars once automation is complete!

Used for some time, however once I realized that it was not automatically updating new products and you had to manually enter them it became useless. We add products weekly and cannot put another task on our team. I believe in automation and will only work with developers who build in the automation. I am more than willing to pay for it! Also, they no longer accept paypal and I don't like doing drafts outside of the United States. This is a much needed service and unfortunately, there is not allot of options yet.

Mustlovedance
United States
Over 1 year using the app
October 21, 2022

Great price monitoring as well as Shopify repricing and a very friendly and flexible support team. We have checked several price monitoring services and many are very expensive and have a high ongoing cost and Prisync offers us the level of detail and flexibility we need. Prisync offers 3 models of monitoring channel based, URL based or Hybrid. We are on a Hybrid plan which allows for finding new competitors, marketplaces as well as monitoring specific URLs manually. Within the 14 days free trial we tested the different setups and then agreed on the plan best suited to our needs and budget. the team did extend our trial period at no extra cost which was very helpful to be sure that this is the right tool. I found that Prisync costs roughly a tenth of rivalling tools, so it's great value for money. There are limits on the products that can be monitored, but no limits on the number of competitors to track against which is great for our business. It does take about a week for the tool to learn and aggregate competitors before the result can be fully evaluated. I would recommend this for anyone wanting to monitor prices as well as reprice your products in Shopify based on pricing across Google Shopping, Amazon, eBay as well as manually added URLs of known competitors. We can track the price history and spot trends with the reporting that can be per product, brand or collection. You also get a dedicated account manager and support team that is at hand to help via email, chat, zoom or phone call and have found the team to be very helpful and responsive.

shop.enesco.co.uk
United Kingdom
About 1 month using the app
Prisync replied December 15, 2022

Thank you for this insightful and informative review! 🙏 We are glad to hear that you have a great experience with Prisync🤓 Our team is always here for you to offer the best solution and pricing plan for you to get the best out of Prisync!

“I would recommend this for anyone wanting to monitor prices as well as reprice your products in Shopify” hearing that made us very happy! Our team is here to help whenever you need! 👋

October 21, 2022

Good apps, clear format, easy use, fast responsive. Amazing support, Ercan is friendly and patient. Will definitely recommend it.

Glyn Hopkin Shop
United Kingdom
About 2 months using the app
Prisync replied December 15, 2022

Thanks for your review! ♥️ We are more than happy to hear your kind words about ease of use and support! 🙌

October 5, 2022

I can't rate the on-boarding and support team more highly. I was looking to move from my current price checking provider Price2spy and after doing quite a bit of research and comparison I came across Prisync. I found they offered the right balance between functionality and value for money. The main reason for choosing these guys is the ease of use of their system and speed of integration. Even with some of the extra complications with my website and custom bundles the on-boarding team were able to quickly understand the issues and provide a suitable solution. I have no reservation in recommending these guys to anyone looking for an automated price tracking system.

Baby & Co Bristol
United Kingdom
13 days using the app
Prisync replied October 24, 2022

We’re glad to hear those kind words & great review! 🤩 Our team is always here to help you and meet your needs.