Reviews (242)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is a powerful, time‑saving tool for managing prices at scale and automating competitor monitoring across Google Shopping, Amazon, and eBay. They highlight flexible rule‑based repricing for complex strategies, frequent updates, and detailed reports. The interface and Shopify integration are described as clean and easy to use. Many praise the value for money, strong multi‑store support, and highly responsive, hands‑on assistance with pricing setup.
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I had a great experience with Ercan from Prisync during our demo. He was incredibly helpful and knowledgeable, tailoring the session to my specific needs. Having been shown the differnt options: URL, Channel, Hybrid I'd say Prisync itself is an excellent pricing optimization tool that makes tracking competitor prices easy and provides valuable insights for improving our pricing strategies.
I highly recommend both Ercan and Prisync for anyone in e-commerce!
The customer support from this company is second to none. Ercan has personally gone through the software from top to bottom, and unlike most companies, suggested the package that is actually right for us, rather than trying to sell us the most expensive version.
By doing this it allows us to grow and upgrade when we actually need to and make it incredibly viable.
We tried other price tracking software systems before and the function and capabilities of Prisync is a no brainer.
We look forward to working with Ercan and Prisync and are very happy with the what has been provided so far!
We started using Prisync about 3 months ago after using a different app to help us monitor competitor prices. We have found the Prisync system is far more intuitive, more reliable and more advanced than the other system. But the big winner is the support. Ercan and the team were incredibly helpful whilst we trialled and set up the system with responses always within 24 hrs. So far we are very happy with both the app itself and the support we have received.
Fabulous Support, Exactly what we were looking for and very well explained. The custom plan gave us everything we needed. 1 on 1 Support calls and online help is a massive bonus as we navigate our way through the App and learn more. So far it's much better than any other Shopify pricing App we have used and tested before. As with all of these applications its only ever as good as the information and effort you put in, and some mismatches are to be expected. Highly Recommended.
We’ve been using this price-tracking app for our eCommerce business, and overall, it’s been a game-changer for staying ahead of the competition. The app does exactly what it promises — monitors competitor prices in real time and allows us to adjust our pricing quickly and efficiently.
The dashboard is intuitive and well-designed. We can easily see competitor price trends, set up rules for automated pricing adjustments, and track our own pricing performance over time. The app does an excellent job of keeping us up-to-date with competitors' prices across various platforms. The price alerts are a lifesaver, especially in such a fast-paced market. One of the best features is the rule-based price adjustments. We’ve set specific rules so that our prices automatically adjust based on certain conditions, which has saved us a lot of manual work.
There is a room for improvement, too. While the real-time updates are great, I’ve noticed occasional delays or inaccuracies in the competitor price data. It’s not a dealbreaker, but it does mean I can’t rely entirely on the automation without double-checking the data.
And finally thanks for the customer support, who are very helpful about onboarding and understanding the platform and plans.
I’ve tested several competitor price tracking tools, and Prisync is the best. It’s incredibly easy to match prices, and you can even link specific URLs to ensure accurate comparisons. The team at Prisync is also fantastic, always quick to respond and very helpful on live chat. They offer a 14-day free trial, so I’d highly recommend giving it a try!
Thrilled to be your top choice! 🥰 Glad Prisync’s price matching and live chat support are making a difference. Thanks for your recommendation—we’re always here to help! 💚
Prisync's updated user interface is highly intuitive, making our price management process much more efficient. The app’s feature of automatically listing competitor URLs on Google Shopping makes it significantly easy and convenient to use. We greatly appreciate Ercan's exceptional ongoing support during our trial period.
We're excited to hear that you’re finding our updated user interface intuitive and that the automatic listing of competitor URLs on Google Shopping is enhancing your price management process.💙 It’s fantastic to know that Ercan's support made a positive impact during your trial period. We’re here to ensure you have the best experience possible, so if you need anything else, just let us know! 🫶
The best competitor price tracking tool! We had been doing everything manually before but Prisync made it so easy for us. Their team is very helpful as well and always very fast in answering the mails and assisting with the onboarding process. Would definitely recommend to any company which is in need of a price comparison/tracking tool!
We truly appreciate your kind words! Glad Prisync has streamlined your pricing and that our team has been helpful. Your recommendation means a lot—thank you for choosing us! 💚
The customer service has been a huge help and the platform works well. We still do have to manually input the links from our competitors into the app, but a few hours after you submit it, it tells you the price. If not they have an easy way to submit a claim to get it corrected. Haven't had an issue with the dynamic pricing either. One thing to keep in mind is that there is no field for the MAP pricing. We have developed a workaround for it outside of the app, but that would be the one thing I would recommend they add.
Thank you for your detailed feedback! We're glad to hear that our customer service team has been helpful and that the platform is working well for you. We appreciate your understanding and we are always looking for ways to improve the experience. It's great to know that you've found a workaround for MAP pricing, and we’ll definitely take your suggestion into consideration for future updates. Your insights help us make Prisync better for everyone, so thank you for sharing! ❤️
The tool is really helpful; it gives great data insight and is super easy to use. Their customer service is absolutely amazing; they reply super fast and help you along the way! When you are a retailer, it is not easy to track competitors' prices regularly but with Prisync, it makes it effortless.
We’re genuinely delighted to hear that you’ve had such a positive experience with our tool and customer service. Knowing that Prisync has made tracking competitors’ prices effortless for you is incredibly rewarding for our team. 🤩
Our goal is to simplify the complex task of price tracking and provide insights that are not just useful, but also easy to access and understand. It’s fantastic to hear that we’re hitting the mark for you 💞