Reviews (169)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a complete, reliable auction solution covering core needs like reserve prices, bid increments, automatic winners, and live updates. Advanced options (proxy, popcorn/penny bidding), bulk/CSV upload, and flexible settings help boost engagement and handle high volumes. The storefront is customizable and professional‑looking, with multi‑currency/language support. Merchants consistently praise fast, hands‑on support for setup, theme conflicts, and custom tweaks.

January 28, 2021

This is not plug and play, and you might need some help getting started. Whether you are a beginner or know your way around web design. This great group of people will take the time to help you out to make it work if you are willing to take the time yourself, and it is worth it!

PottedElephant
United States
24 days using the app
February 9, 2022

i was charged 4 months for junk this people, took my money $120 when i only used it during the 7 days free trial and ask one of their agents to cancel it
the app is terrible for auctions, doesnt even have interval time in between products, the only option is to list all of them at the same time.
also, good look trying to reach them, this app was advertised as a USA product not Asian country INDIA, so i had to setup an alarm at 1am to talk to an agent.
the app doesnt even allow you to list in bulk like ebay you have to watch youtube videos to understand their nonsense WOWWW csv files that if you're not familiar with it, is over! im disputing this charges right now
i need a full refund of $120 because i only tried to used for not more than 2 weeks

Jycboutique
United States
4 months using the app
Webkul Software Pvt Ltd replied February 9, 2022

Hey, It’s very unfortunate that the app could meet your expectations and We’re very sad to see you go!
However, Please be informed that: This statement “when I only used it during the 7 days free trial and ask one of their agents to cancel it” is not correct. There is surely some miscommunication here. We checked all the support tickets & We received your request for canceling the subscription of the app on 29th January only and our team responded with the process of cancellation within approx 1 and half hours.

Even app cancellation/un-installation is something which we don’t have any control. This is something, Merchants need to manage from their Shopify store only.

Coming to the CSV feature: Please Note: Whenever We talk about a bulk operation, The CSV is the very common option that comes into the picture. Handling bulk operations via CSV is a very standard Method & is been getting used worldwide but since you had difficulty using this feature, We’d love to help you here & walk you through the entire process of CSV creation.

The support is available in your time zone as well. Kindly schedule the one-to-one meeting with us in your timezone from here: https://webkul.bookingcommerce.com/en/shopify-product-auction & Clear all the confusion. We’d love to assist you in getting things back on track! - Team Webkul

April 23, 2025

Great support. Which is needed for a customised app like this. Had no issue setting up the app to get my store up & running in a month!

Autobid
Mexico
About 1 month using the app
February 20, 2025

Really excellent support with the on-boarding process. Resolved our issue effectively and quickly.

Asprey London Auction
United Kingdom
9 days using the app
June 16, 2023

I really love this product. It has a lot of settings and various customisation options and the team were very helpful getting it installed. So far I have been happy and impressed. Thank you!

Vandal Gallery
United Kingdom
8 days using the app
November 11, 2024

El equipo de ayuda de Webkul Product Action es eficiente y resolutivo. Por ahora el uso de la app que hemos estado haciendo cumple con lo que necesitábamos.

Auction for Action
Spain
2 days using the app
November 8, 2022

Great Experience with this app. Amazing and very helpful with the cliente service and Support. Super recommend this app for bursting your sales.

KStory España
Spain
8 days using the app
April 1, 2024

Garvey Rd. Flight Shop
United States
4 months using the app
March 12, 2024

Waterboyz
United States
5 days using the app