Webkul Product Auction

Product Auction made running auctions on my Shopify store super easy — even though I'm no tech expert. Bids update live, and there are fun options like proxy and penny/popcorn bidding that got people excited. I liked the joining fee and ban tools because they helped cut down on fake bids. Winners can be auto‑charged which saved me a headache, and it supports multiple currencies/languages. Uploading lots of items with CSV was simple, and the widgets looked good on my site. Support was helpful when I had questions. Definitely worth trying if you want to add auctions without a lot of fuss.

I installed the Webkul Product Auction app for a one-time auction event, and the overall functionality was very smooth and easy to use.

The app provides clear settings for base price, reserve price, and increment gaps, making it suitable for both simple and more customized auction formats. It also works reliably on the storefront, and the bidding interface displays exactly as expected.

Although we initially planned to use it for only one product, the experience has made us consider adding more auction-style products in the future.

I can confidently say that this app offers solid features and is a great option for running auctions on Shopify!!

Webkul is awesome! We are a yearly fundraising art show and use their Marketplace app for all of our artists to upload and manage their own artwork. We are now using the Product Action app to bring our silent auction online. Support is super helpful and we're loving the set up!

App is easy to use and has the functionality we were looking for with the ability to turn on and off features that fit for your store. Every time I have had a question, support is quick to answer and fixes it right away. A++

I've been using this app for just about four years and have run over 1,800 auctions. When it works, it does work really, really well. Auctions are relatively easy to set up, I typically add three daily and will have as many as nine running at any given time. But when, something goes wrong, it's a real challenge especially when I have items that are generating a lot of interest and bidding. This app is one of the better options at the moment, but just be prepared that outages will occur. Here's a brief list of what you can expect from time to time.

1. Most commonly, the app will simply just stop working. This seems to happen about once a month or so. Bidders will not be able to make bids nor will I be able to access the admin. This seems to happen at the worst time, when auctions are nearly ending and when most of the bidding action happens. This occurs enough where I added to my product descriptions that "in the even of confirmed app failure, auctions can be cancelled/voided at any time, even after completion of auction". That being said, I don't recommend auto-approving the winner since the the app can fail and then declare a winner anyways. This equals lost revenue and unhappy customers.

2. E-mails to bidders may fail. I've received a few instances where bidders were not notified via e-mail that they were outbid. It simply was not sent as all sent messages are in my sent items.

3. Bidding may or may not auto update from the bidders view. I recommend adding "PLEASE REFRESH OFTEN" in the product description as a reminder.

Again, I do like the app. But I just am prepared for the occasions where this app will just randomly stop or become unresponsive. These outages create the most headaches for me. When it works like it should, it's very good.

We ran through the first auction, without a hitch. Our second auction went off and now the app is canceling every single bidder who won an auction without rhyme or reason. One thing to consider is that the support team is in India and is not available 24/7.

Customer service will answer your emails, but their canned answer is that everything looks good on their end. We have had nothing but issues with the app. If you are thinking of using this for your store, please don't. You will spend countless hours trying to fix the things that this app is supposed to do. If we schedule 80 items to start, we are lucky if half start. Then every time that auctions end, the app fails to create the product variant for an average of 20% of the items. Then you manually have to go and create them so that your winner can actually purchase the item. You have to constantly babysit the app to make sure that it doesn't fail, WHICH IT WILL. Webkulls new reasoning is that their app is hitting the shopify api call limits, but this is with 40 items on auction, imagine if you had 500 like they quote as their limit. I suggest that anyone considering auction on their site, find another option, Webkull is not your answer!!!!! I am actually sad I have to write this. We have been using it for over a year and it has really gotten bad over the last 3-4 months. I liked it up to that point....

I am using the Webkul Product Auction App, and it has been a fantastic addition to our platform. The application is great, offering a seamless auction experience for our customers. The interface is user-friendly, and the features are robust and reliable.

What truly sets Webkul apart is their amazing support team. They are responsive, knowledgeable, and always ready to assist with any questions or issues. Their dedication to customer satisfaction is evident and greatly appreciated.

Highly recommend the Webkul Product Auction App to anyone looking to enhance their auction capabilities!

I installed it, it broke my site. Then someone there installed it for me and the site was working fine again, but I didn’t need the app just yet. Then later in testing it, I realized I had to fine tune it a bit becuase the basic stuff wasn’t great. After following the instructions on injecting code it broke the site again. They are QUICK to respond to issues, but I would hesitate using any code injection methods without having their team install it for you — and do it in a test build so that any errors do not go live.

Having been using this software for a few years now. It works great! It allows us to run live auctions directly from our website. The customer service has always been great and they have been quick to help. Would definitely recommend this app!