PC ‑ Custom Product Options

PC ‑ Custom Product Options

Reviews (1,178)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for selling highly customized products without hitting Shopify’s variant limits. They use it for personalized text, complex option sets, conditional logic, and extra charges for premium choices. It’s described as easy to set up, with reusable option sets that save time. Long‑term merchants call it a game changer, and many praise the fast, friendly support for resolving theme conflicts and custom rules.

January 21, 2026

The app is very easy to use, and the support team is quick and extremely helpful. I use this app on my flower website to allow customers to add personalized messages for their loved ones, and app does exactly what I needed.

Austin Flowers of Romsley
United Kingdom
8 days using the app
Product Customizer replied January 26, 2026

Thank you so much for the thoughtful review! 🌸
We’re delighted to hear the app has been easy to use and that our support team could help quickly. It’s wonderful to know you’re using it to let customers add personalized messages for their loved ones—that’s exactly what the app is made for. We truly appreciate your support!

November 16, 2025

After initially contacting support via their website, I was advised the issue was related to Shopify and couldn’t be resolved directly. I reached out again through Shopify and was connected with Etienne, who worked tirelessly to fix the problem—product personalisation's weren’t coming through with orders to either the customer or our design team. Etienne’s dedication and persistence were outstanding. 100% great customer support. Highly recommended!

oub4.co.uk
United Kingdom
About 1 month using the app
November 2, 2025

Great product, does exactly what it says on the tin. But especially worth mentioning is their prompt, profiessional and incredibly capable service staff, who have helped me immensely. Special thanks to Etienne, who saved me when I was in a pre-launch crunch.

Print Persona
Australia
4 days using the app
August 12, 2025

La app tiene el gran problema de que separa los adicionales seleccionados en unidades de 10.000, los clientes se quejan de que el carrito tiene "cosas raras", genera desconfianza en los compradores.

Loreto Rings
Argentina
Over 5 years using the app
Product Customizer replied August 12, 2025

Gracias por compartir sus comentarios. La forma en que se muestran actualmente los complementos forma parte de cómo la aplicación aplica los cargos por opciones. Entendemos que esto puede parecer inusual en el carrito, y nos complace informarle que nuestro equipo ya está desarrollando una actualización para la aplicación de estos cargos. Este próximo cambio hará que la visualización sea más clara para los clientes, manteniendo intacta la precisión de los pedidos.

July 23, 2025

This app is perfect for offering my customers a custom t-shirt product. I allows me to add front and back design options with upcharge for additional selections. It's perfect for my small business (side hustle). I would 10 out of 10 recommend.

J.A.M.S. Twisted Tees
United States
About 3 hours using the app
Product Customizer replied July 26, 2025

Thank you so much for your amazing review! We're thrilled to hear that the app is helping you offer custom t-shirt products and manage design options with ease. It means a lot to us that it's supporting your small business and side hustle! If you ever need help or have suggestions, we’re always here for you. Thanks again for the 10/10 recommendation — we truly appreciate it!

July 21, 2025

Love this app. Have used it several times for customized products. Had issues and tech support messaging responded in less than 10 minutes. Lasandra was amazing and very helpful. I love how easy it is to use and the support is amazing as well. Highly recommend.

Puzzle Tumblers
United States
Over 3 years using the app
Product Customizer replied July 23, 2025

Thank you so much for your wonderful review! We're thrilled to hear that you've had a great experience customizing your products and that our support, especially from Lasandra, was helpful. We truly appreciate your recommendation and look forward to supporting you again anytime you need us!

May 29, 2025

I have been using this app for my custom stationery store for several years. I recently changed theme and was struggling with options not showing. I jumped straight on to chat and had excellent customer support from Lasandra who resolved the issue very promptly!

Studio 9 Ltd
United Kingdom
Over 9 years using the app
Product Customizer replied May 30, 2025

Thank you for your review! It's great to hear that the app has been a reliable tool for your custom stationery store over the years. We're especially glad the recent theme update issue was resolved quickly and that the support provided by Lasandra met expectations. Your feedback is truly appreciated.

April 12, 2025

We’ve been using PC ‑ Product Options for our custom apparel store, and it’s been a game changer. The app is flexible, user-friendly, and allows us to offer a wide range of customization options exactly how we need them.

One of the features we really appreciate is the conditional logic—it lets us create a more streamlined experience for customers. Whenever we’ve had questions or needed support, the team was quick to respond and incredibly helpful. They even worked with us to explore unique setups like offering the first customization for free and pricing additional ones.

Highly recommend this app if you want full control over your product options and a responsive team behind it!

AllTrade Apparel
United States
About 6 years using the app
Product Customizer replied April 25, 2025

Thank you so much for your amazing review! We're thrilled to hear that the app has made a positive impact on your custom apparel store. It’s great to know that the flexibility, user-friendliness, and especially the conditional logic are helping you create the exact experience you want for your customers.

We’re also happy to hear that our support team could assist you with your unique setup. It’s always our goal to help you get the most out of the app.

Edited November 25, 2025

Customizer works awesome until it doesn't. However, the support team got right on it and fixed the problem. They also found a long term solution to the problem. Etienne from Product Customizer was a great help.

Pro UTV Parts
United States
About 10 years using the app
Product Customizer replied November 26, 2025

Thank you for your feedback! We're glad we could resolve the issue quickly and put a long-term solution in place. I’ll share your appreciation with Etienne as well.

If you need anything else, we’re always here to help.

March 14, 2025

Great app with excellent customer support! I needed a way to add hyperlinks within forms, which isn't a current built-in feature. When I reached out to the team, they quickly developed a workaround to help. Their responsiveness and willingness to go the extra mile made a huge difference. The app is user-friendly and integrates well with our product line. Looking forward to seeing hyperlink functionality as a built-in feature in the future!

Art Gallery of Nova Scotia
Canada
Almost 4 years using the app
Product Customizer replied April 7, 2025

Thanks for the review! We are happy to see our support team go the extra mile to give you a great experience and provide a solution to your request.