PC ‑ Custom Product Options

PC ‑ Custom Product Options

Reviews (1,177)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for selling highly customized products without hitting Shopify’s variant limits. They use it for personalized text, complex option sets, conditional logic, and extra charges for premium choices. It’s described as easy to set up, with reusable option sets that save time. Long‑term merchants call it a game changer, and many praise the fast, friendly support for resolving theme conflicts and custom rules.

April 23, 2024

great customer service if you require technical help

ByQunya
Singapore
36 minutes using the app
Product Customizer replied April 29, 2024

Hi ByQunya,

Thank you for your feedback! We're glad to hear that you had a positive experience with our customer service team when you needed technical assistance. Providing excellent support is vital to us. Thanks again for sharing!

April 24, 2024

Very quick to respond and have been able to fix any issues that i have had

LEBBI Threads & Boutique LLC
United States
17 days using the app
Product Customizer replied April 29, 2024

Hi LEBBI Threads & Boutique LLC,

Thank you for your feedback! We're pleased to hear that our response time has met your expectations and that we've been able to resolve any issues you've encountered. Your satisfaction is important to us. Thanks for sharing!

April 23, 2024

It's an awesome app and has great support! Had an initial problem with setup and they were right there with chat in no time to fix the issue. Highly recommend!!

Starseed Bakery
United States
About 2 hours using the app
Product Customizer replied April 29, 2024

Hi Starseed Bakery,

Thank you for your review! We're thrilled to hear that you find our app awesome and that our support team was able to assist you promptly with the setup issue. Your recommendation means a lot to us!

April 22, 2024

Amazing customer service, had a problem and it was sorted within 30 minutes!

YellowBlossomDesignsLtd
United Kingdom
Over 6 years using the app
Product Customizer replied April 29, 2024

Hi YellowBlossomDesignsLtd,

Thank you for your kind words! We're thrilled to hear that our customer service team was able to resolve your issue promptly. Your satisfaction is our priority, and we're here to assist you whenever you need us!

April 19, 2024

Wonderful app and extremely great customer service. When reaching out the team responded within MINUTES! Crazy fast, would definitely reccommend

strictlygeneric
United States
Over 2 years using the app
Product Customizer replied April 23, 2024

Hi strictlygeneric,

Thanks for sharing! We're thrilled to know our team member Shevaughn supported you successfully as providing great customer service is key for us. Thanks again for your feedback!

April 17, 2024

I had the most wonderful experience with DEEP! He was very helpful, kind and considerate. Deep walked through all of my concerns and helped me make my pages stand out! Thank you so much!! I will recommend.

Doglicious Bakery Bites
United States
15 days using the app
Product Customizer replied April 19, 2024

Hi Doglicious Bakery Bites,

Thanks so much for the positive feedback and for recognizing Deep! He is an excellent team member and will be thrilled to read this. Thanks again!

April 16, 2024

I contacted customer service regarding an issue with my product customizer app on my website. The drop-down menus were not automatically populating the price of each item. Deep was very helpful to address the issue along with resolving the issue in less than 10 minutes. I will be sure to lean on the support of customer service hence forward if I encounter any further issues. Thank you.

JazzBeautyBar
United States
Over 4 years using the app
Product Customizer replied April 18, 2024

Hi JazzBeautyBar,

Thanks so much for the 5 star review and for recognizing Deep's efforts. He is an outstanding team member and will be thrilled to receive this feedback. Cheers and happy selling!

April 16, 2024

Had a problem and very quickly got help from Aman and the problem is fixed!

Stag Design
United Kingdom
Over 10 years using the app
Product Customizer replied April 17, 2024

Hi Stag Design,

Thanks for the 5 star review, and thank you for recognizing Aman! He's a great team member and will be thrilled to read this feedback. Thanks again!

April 15, 2024

Easy to use and rather dynamic. Customer Service is incredibly responsive and fixes problems quite quickly.

FYEAH Printing
United States
Over 8 years using the app
Product Customizer replied April 17, 2024

Hi FYEAH Printing,

Thanks for the positive feedback! We're very happy to hear that the app was easy for you to use and you received speedy support from our customer service team. Cheers and happy selling!

April 16, 2024

We love this app and the customer service is always so great. We have only had 2 small issues and they fixed it super quickly!! Thanks team.

ThatLittleCakeShop
New Zealand
Almost 3 years using the app
Product Customizer replied April 18, 2024

Hi ThatLittleCakeShop,

Thanks so much for taking the time to leave us this nice review! We're very happy to hear that you love our app and that you are consistently receiving great service from our customer support team. We're thrilled to have the privilege of serving merchants such as yourself. Cheers!