PC ‑ Custom Product Options

PC ‑ Custom Product Options

Reviews (1,176)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for selling highly customized products without hitting Shopify’s variant limits. They use it for personalized text, complex option sets, conditional logic, and extra charges for premium choices. It’s described as easy to set up, with reusable option sets that save time. Long‑term merchants call it a game changer, and many praise the fast, friendly support for resolving theme conflicts and custom rules.

April 3, 2024

I would recommend this to anyone trying sell products with pictures or other options that need to be added. The person who helped me was amazing. I appreciate him so much. He took so much stress off me. He deserves the biggest raise. Thank you thank you thank you.

RLS Creations
United States
About 2 hours using the app
Product Customizer replied April 4, 2024

Hi RLS Creations,

Thanks so much for this wonderful review. We're thrilled that you are having such a great experience with our app and the team supporting it. We always strive to provide the best service possible and are gratified to hear that we've hit the mark. Thanks again!

March 29, 2024

Have been using this app for many years. The team is helpful with troubleshooting.

Keepsake by Ryo
Singapore
Over 6 years using the app
Product Customizer replied April 1, 2024

Hi Keepsake by Ryo,

Thank you for being a long time member of Product Options and Customizer! We're thrilled to continue serving your store and are very gratified to hear that you had a great experience with our support team. Happy selling!

March 29, 2024

The app has helped me include variations to my products that i otherwise couldn't have. The support is very good, in particular a support technician named Aman, he has very good knowledge and helped me massively!

Your Car Reg
United Kingdom
Over 2 years using the app
Product Customizer replied April 1, 2024

Hi Your Car Reg,

Thanks for the kind words! Aman is a great member of our team, always going above and beyond for our merchants. This review is really nice to read, thank you so much for taking the time to write it. Please always feel free to reach out to us for any assistance!

March 27, 2024

Great Support! Zoom meeting was very helpful in figuring out and navigating the new features.

Frida Bae Co.
United States
About 11 hours using the app
March 28, 2024

Incredible customer service by Aman, replied within a minute and resolved my issue instantly. Very impressed.
the app does the job :)

Moss the Walls
Australia
3 days using the app
March 26, 2024

Deep helped me resolve an issue I was having with my site right away! Highly recommend

shopivyjewel
United States
Almost 2 years using the app
Product Customizer replied March 27, 2024

Hi shopivyjewel,

Thanks for taking the time to leave us this nice review! Deep is an outstanding contributor on our team and always goes above and beyond to help our merchants. Please never hesitate to reach out to us for any future needs!

March 26, 2024

Had an issue with the customized info carrying over to checkout, they fixed in a timely manner and great custom service!

Blue Sheep Bake Shop
United States
Over 5 years using the app
Product Customizer replied March 28, 2024

Hi Blue Sheep Bake Shop,

Thanks for the positive feedback about our service! We're always striving to provide the best possible support experience for our merchants and are glad to hear that we've hit the mark here. Please always feel free to reach out to us for any future needs!

March 22, 2024

Really helpful customer service when I had a problem.

Pawtrait Clothing
United Kingdom
3 days using the app
Product Customizer replied March 25, 2024

Hi Pawtrait Clothing,

Thanks for the positive feedback about our customer service. Please do not hesitate to reach out for any future assistance!

Edited May 15, 2024

Got a new theme and the app got installed in a few of minutes. Great customer service like always! Appreciate the assistance!

Eiry Caribbean Art
United States
About 2 months using the app
Product Customizer replied March 20, 2024

Hi Eiry Caribbean Art,

We're so happy to hear that you're having a great experience with our app and the team behind it. We believe very strongly that speed of service is critical for our merchants, so this is a gratifying review to read. We are always here to assist you!

March 16, 2024

Excellent app and support. This app might seriously have the best customer support ever. The app works great very easily and whatever you can’t figure out, they help you quickly super recommend.

Marianella
United States
16 days using the app
Product Customizer replied March 18, 2024

Hi Marianella,

Thank you so much for taking the time to leave us this review! We are so happy to hear that you had such a positive experience with our support team. All of our team members go above and beyond for our merchants and we are thrilled when this effort is recognized. Thanks again, and please always feel free to reach out to us!