PC ‑ Custom Product Options

PC ‑ Custom Product Options

Reviews (1,176)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for selling highly customized products without hitting Shopify’s variant limits. They use it for personalized text, complex option sets, conditional logic, and extra charges for premium choices. It’s described as easy to set up, with reusable option sets that save time. Long‑term merchants call it a game changer, and many praise the fast, friendly support for resolving theme conflicts and custom rules.

February 26, 2024

Was having issues installing the app and the guys were super helpful and solved all my issues. Would recommend!

Safelight Berlin
Germany
31 minutes using the app
Product Customizer replied February 28, 2024

Hi there Safelight Berlin,

We are so glad you reached out to us when you were having issues! Thank you for acknowledging the support you received and for leaving us this review. We are here to help anytime you need us.

The Support Team

February 23, 2024

I just started working with this app, but I'm very happy so far. Customer support has been extremely helpful.

Rubysaurus Creations
United States
About 10 hours using the app
Product Customizer replied February 26, 2024

Greetings Rubysaurus Creations,

Thank you for leaving us this review. We are happy that our customer support team was able to assist you with your set up. We are here anytime you need us!

The Support Team

February 19, 2024

Amazing customer service from Shevaughn and Amand. I really appreciate all of their help in getting this set up.

Signature Sweets by Amanda
United States
24 days using the app
Product Customizer replied February 21, 2024

Hi there Signature Sweets by Amanda,

Thank you for leaving us this 5-star review! We appreciate that you acknowledged the amazing support you received from Shevaughn and Aman. We strive to offer the best customer support ever to take the strain away from our merchants so they can get to business. Do not hesitate to reach out to us at anytime!

The Support Team

February 15, 2024

Works very well, and when it doesn't, the support team responds quickly and effectively.

Ergo Experts
United States
About 7 years using the app
February 14, 2024

This is by far the best custom app ..the customer service is great, and they fix all things very quickly

KED LLC
United States
About 1 year using the app
Product Customizer replied February 16, 2024

Greetings KED LLC,

It is fantastic to hear that Product Options & Customizer has what you need for your store and we appreciate you acknowledging the app and the support. We strive to give the best support experience for our merchants. Thank you for your business!

The Support Team

February 7, 2024

I was so stressed out trying to figure so many things out and I received help from a representative. They went above and beyond to help me and granted every single thing I asked for with patience and kindness. Thank you x 10000000!!!

Aromë Fragrances
United States
2 days using the app
Product Customizer replied February 9, 2024

Hello there Arome Fragrances,

We hate to hear that you were stressed out, but we are happy that you reached out for help! We want you to have the easiest experience possible and our team is good for making that happen. Thank you for acknowledging our support and please if you need us, reach out before the stress begins :)

The Support Team

January 30, 2024

Very easy to use app and the customer service is EXCELLENT!

Team Outfitters Sarnia
Canada
About 1 year using the app
Product Customizer replied February 1, 2024

Hi there Team Outfitters Sarnia,

Thank you for leaving us this review and pointing out how great our customer support is! We appreciate you and are here if you need anything.

The Support Team

January 30, 2024

Really helpful when i reached out and solved the issue in no time.

Dunk Cookies
United Kingdom
About 8 hours using the app
Product Customizer replied February 1, 2024

Hi there Dunk Cookies,

Thanks for the 5-star review. We are glad that you reached out to get assistance and that you received the resolution you were looking for.

The Support Team

January 30, 2024

Great app just what we needed here at Key Workwear.
Their tec support is fantastic, fast responce times and will even do the task you are strugling with.

Key Workwear
United Kingdom
11 months using the app
Product Customizer replied February 1, 2024

Hi there Key Workwear,

This is a fantastic review and we are so glad that you left it! Hearing that you were struggling and reached out to get support is what we needed to hear. We do not want any merchants to struggle when we can provide fast service to get you up and running. Thanks for acknowledging our support team. We are here anytime you need us!

The Support Team

January 30, 2024

The best part about this app, is the fast and super friendly support I got any time I sent a chat request.

Customer support is always greatly appreciated.

Cocoita
Mexico
2 months using the app
Product Customizer replied February 1, 2024

Greetings Cocoita,

Thank you for acknowledging our support team and leaving this great review. We are happy that you received quick resolution to your chat request and were able to get the help tht you needed. Do not hesitate to reach out to us anytime you need.

The Support Team