PC ‑ Custom Product Options

PC ‑ Custom Product Options

Reviews (1,174)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for selling highly customized products without hitting Shopify’s variant limits. They use it for personalized text, complex option sets, conditional logic, and extra charges for premium choices. It’s described as easy to set up, with reusable option sets that save time. Long‑term merchants call it a game changer, and many praise the fast, friendly support for resolving theme conflicts and custom rules.

November 15, 2022

Have been using the app for a couple of years and it has been working great and the customer support is excellent!! A great addition to any shopify store!

ASF Sports & Outdoors
United States
About 2 years using the app
Product Customizer replied November 15, 2022

Hello to our friends at ASF Sports & Outdoors

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

December 6, 2022

I use the customizer for our site,it works good,and the support team work helpful,great!you can check how it work in our site www.safetycustom.com,thanks!

SafetyCustom
China
Over 1 year using the app
Product Customizer replied December 6, 2022

Hello to our friends at SafetyCustom

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Product Customizer Support Team

June 28, 2023

Great service and product. Emailed a few times to ask for help with the system and they’re always very quick at replies and very helpful with what I need

Spoken Gifts LTD
United Kingdom
Over 4 years using the app
Product Customizer replied June 28, 2023

Hello Spoken Gifts LTD,

Thank you for your glowing review and we appreciate that our quick service has been helpful to you! The large selection of personalized gifts on your site looks fantastic. We are very happy that Product Customizer can add value to your store.

Stephanie & the Customer Support Team

July 19, 2022

I used this app, it's a great option to have. The representatives are very helpful and patient. Thanks again for assisting me with setting up my products.

KABREEM NATURALES
United States
8 days using the app
Product Customizer replied July 21, 2022

Hello to our friends at KABREEM NATURALES

Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer and that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Product Customizer Support Team

Edited November 15, 2022

the selections are not loading, very unsatisfied with the customer service - they are never accountable to any issues happening between the app & shopify.

ByDaile
Malaysia
Almost 2 years using the app
Product Customizer replied November 15, 2022

Hello to our friends at ByDaile

Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Product Customizer.

I want to extend my sincerest apologies for the negative experience that you had with our customer service. I understand your frustration and want to assure you that the issue is at Shopify's end which is causing your selections to not load on the cart page. To be honest, there is very little we can do apart from following up with Shopify in this particular case. I acknowledge that this could have been handled better and we are going to take corrective steps to ensure that this does not happen again.

If you are open to trying our app again, please let me know and I will personally take care of your case. We work hard to make sure every merchant who uses our app has an A+ experience. I sincerely hope that you would give us another chance to get it right for your store.

Regards,
Pushpesh & the Product Customizer Support Team

February 23, 2022

Die App ist klasse, genau das, was ich für meinen Shop gerade benötige und mir wurde mit der Einrichtung sehr geholfen. Vielen Dank, kann ich empfehlen. :)

hausbox48
Germany
5 days using the app
Product Customizer replied February 24, 2022

Hallo an unsere Freunde von hausbox48

Danke für die tolle Bewertung. Wir freuen uns sehr zu hören, dass Ihnen der Product Customizer gefällt. Wir tun alles, um jedem Händler zu helfen, und ich freue mich, dass wir für Sie ins Schwarze getroffen haben. Wir wünschen Ihnen und Ihrem Shop viel Erfolg!

Prost,
Pushpesh und das Support-Team für Produktanpasser

Edited May 6, 2024

Always willing to help. Super responsive team. Have been using the app for many years now. Had an issue which was resolved in less than 24 hours. Go for it!

The Postbox
India
Over 9 years using the app
Product Customizer replied December 9, 2022

Hello to our friends at The Postbox

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Product Customizer Support Team

February 6, 2017

Great app, really met all of our needs for options on products. The support from ShopStorm has been out of this world. They are super hands on and speedy!!!

Tiffanys Bakery
United States
3 months using the app
January 23, 2019

Very Easy to use and amazing support. Responded to every email I sent them in record time. Had a minor issue and they corrected it for me in under an hour.

BrewSwag
United States
2 days using the app
November 8, 2019

The team offers fast & professional service and it's also very easy to work with. Sent an email regarding to a glitch and got fixed in 10 mins. Impressive!

GoPlates
United States
Over 4 years using the app
Product Customizer replied November 8, 2019

Hello friends from GoPlates!

Thanks so much for this great kudos! We love that you recommended our app out there, and that our support was impressive. We work so hard at it ;) Best of luck to your store!!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team