PC ‑ Custom Product Options
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Reviews (1,174)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is excellent for selling highly customized products without hitting Shopify’s variant limits. They use it for personalized text, complex option sets, conditional logic, and extra charges for premium choices. It’s described as easy to set up, with reusable option sets that save time. Long‑term merchants call it a game changer, and many praise the fast, friendly support for resolving theme conflicts and custom rules.
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The free version is pointless... every option I attempted to create wouldn't work and gave me an error message at the very end stating that I could only create ONE variant per option.... WHAT IS THE POINT? Waste of time!
Hello to our friends at Cherry Kiss Designs
Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Product Customizer.
I am sorry to hear that you faced issues while trying to create options on the free plan. The free plan of the app gives you the ability to add an unlimited number of options to one product in your store. This plan also gives you the access to apply conditional logic to your product.
We do offer 24-hr live chat support, Monday through Friday. Please reach out to us via the live chat feature in the app and we will reply to you within minutes to resolve any issues you might be facing.
We also love to offer complimentary live screen-share calls to all our valued clients where we can talk you through the whole process of how to use the free version of the app and explain all the various plans and functionalities they offer. We work hard to make sure every merchant who uses our app has an A+ experience. I sincerely hope that you would give us a chance to help you.
Regards,
Pushpesh & the Product Customizer Support Team
Product Customizer does exactly what I need it to do on my website and their customer service is excellent. It is very easy to use, but whenever I do need help they are always quick to answer and resolve my issues with ease!
Hello to our friends from Marketing Assist
Thank you for your glowing review. We're so happy to hear that you are enjoying Product Customizer. Kevon is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Kevon, who we know will be delighted to read your comment.
Cheers,
Pushpesh & the Product Customizer Support Team
I couldn't get their "wizard" to actually work correctly. After going round and round providing the same information multiple times, their support completely stopped corresponding with me. I guess if they thought if they ignored me, the issue would just go away. Terrible experience.
We're very sorry about the experience here and this is definitely not what we'd want you to have with our app.
The Wizard is not perfect however it runs seamlessly on over 500 stores since its release with the exception of some themes that were custom/modified.
We'd like to work on the issue and walk you through the Wizard via Live Chat or a Web Call as soon as possible. I have emailed you so you can reach out as soon as you're able to.
Thanks!
I use this app for my custom pressed flower frames, where customers have to upload their photos in order for me to make it for them with their photo. It costs the same amount $ as having a third party form website and it makes my life so much easier. Their staff is great and quickly solves all of my problems. No complaints.
Hello to our friends from Mini Petal Prints
Thank you for your glowing review. We're delighted to hear that you are enjoying Product Customizer. We are delighted our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We wish you and your store great success!
Tanu & The Product Customizer Support Team
I used this app to help me add a specific customization where some items would require an up-charge. Even though the app did not work perfectly at first, tech support was quick and helpful! Questions were answered on a Sunday. Tech support kept e-mailing me as well, making sure that everything was working correctly. Great experience!
Hello to our friends from CoffinComicsShop.com!
Super cool of you to leave us this positive review! We appreciate you using our app! Is there any way we can serve you better to earn that fifth star? Do let us know - it is truly helpful!! Hope CoffinComicsShop.com is massively successful in ecommerce!
Sean & The Product Options & Customizer Team
We had some issues a couple of weeks after installing this app, but the developers quickly fixed the problem and it's working perfectly. We use it to allow customers to request specific installation options for one product, and we use it to allow customers to build a custom bodyboard selecting features that all require specific extra charges based on what they select. It works like a charm if you have a similar need.
I tried the other options and accessories apps and this is the best one. This is the ONLY accessories app that doesn't have a delayed load on your product page (which sounds like a small thing, but really is a big thing if you care about the aesthetics of your store).
Very easy to use option creation tool (not convoluted like other apps). And there are endless options and logic you can use.
www.ifoodequipment.ca
I worked with the tech team for several days to install the app and they are very fast in answering and really help you to find a solution! The bugger was that when a customer adds a customised product to the cart he was redirected to the cart page instead of staying on the actual page and being able to browse more though the store. And that could not be solved;-(
Best customer support I have add with an app until now.
My business is all about customisation and with the Product Customizer app it has made it possible for customers throughout the world to tell me exactly what they want in colour, text, size, font type etc. It's works effortlessly and I have been a proud user of this app for well over 4 years. It is most definitely worth it as I never need to speak to my customers, I list the options, they decide and bam! order placed!
Hello friends from Honeybunch!
So nice of you to leave us 5 stars here on the Shopify app store! It helps us so much. Glad you like the app and feel it's an awesome tool -- hope your online store sees huge success!! Thanks for the recommendation!
-Sean the Customer Success Manager & The Product Options and Customizer Support Team
I've been looking for an app like this forever and I am beyond THRILLED with Product Customizer. It has made the shopping experience so much easier for my customers and I appreciate the app's top notch customer service. Kim helped me install it and get it up and running and has kept in touch throughout the process to make sure I was happy with it. What this app allows me to do is invaluable. So worth the money--it pays for itself in so many ways. 5 solid stars!