PC ‑ Custom Product Options
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Reviews (1,174)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is excellent for selling highly customized products without hitting Shopify’s variant limits. They use it for personalized text, complex option sets, conditional logic, and extra charges for premium choices. It’s described as easy to set up, with reusable option sets that save time. Long‑term merchants call it a game changer, and many praise the fast, friendly support for resolving theme conflicts and custom rules.
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The app is great when it will actually load. I find 9/10 times when trying to open the app it now goes to a blank page and I can't customize any products. Really annoying.
Hello!
This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :)
You left a negative review for Product Customizer a long time ago and I am emailing to see if you wouldn’t mind removing it (or adding more stars)?
We have already made several improvements and fixes to past issues with this app (including new features and 24/7 support) - and it REALLY helps our ranking on the App Store if we can remove the handful of negative reviews.
Please let me know how I can support you and help in return? I appreciate it very much!
-Sean & the Product Customizer Team
I got this app to help with adding optical options to our customers, and absolutely love it! It does everything I need it to do. I needed the app tweaked a little bit, as the customizations were showing up in the cart as an item quantity for each penny (as in $150 in customizations shows in the cart as 15000 items). Since our theme allows customers to change the quantity in the cart, they could potentially 'change' the price of the add ons by adjusting the quantities. Steven helped to fix the issue, and it is working great now!
Hello friends from BEX!
Your store is awesome! Glad the app is working well for you and that you "love it"-- we think it's great as well! Also, we're proud of our staff and loved your comment about help you've received from Steven =) Appreciate the top notch review... Hope your BEX products sell massively!
-Sean the Customer Success Manager & The Product Options and Customizer Support Team
A great App that has made selling personalised products to our customers a breeze! It has lots of different options so we found it really flexible with our large inventory. Really quick to set up to start selling immediately.
One of the best features about this app is the support, always super quick to respond and offer tech support and helpful advice. Any issues that may arise due to theme changes or complicated product requirements are resolved swiftly, which makes this an extremely reliable App!
We've tried every customisation app under the sun but none have delighted us quite like this one. The app itself is great, it has all the basic functionality one would expect to find. What separates it from the rest is ShopStorm's exceptional customer support.
Any time there has been a problem their team has always been quick to solve it, and when it took them a little longer to figure out the solution they even gave us a free month's subscription without asking.
Truly a pleasure to work with, thank you.
Hello to you awesome people at Stamptitude! Super appreciate the time you took to leave these comments. We strive to ALWAYS make up for any issues our clients experience, and quickly. Thanks for using and giving kudos to our team at Product Customizer... -Sean & the PC team
I use this app on my shopify site for custom products at Loopson.com. After researching and trying out several of the other apps for customization out there, this was the most simple, practical and perfect solution to our needs! It has removed an entire labor intensive step of emailing customers for their brand needs which has resulted in more sales because of the simplified process! The customer service is absolutely amazing- I have always gotten a personal and quick response to any questions I had. ABSOLUTELY recommend!
This is one of three customiser apps I tried for burntsoul.com. After a few days of trials, I found that this was by far the most user-friendly and flexible app I could find. Since downloading two months ago it has reduced our service time on customer queries whilst increased sales on our customised product considerably. The support is also second to none with help always given out of hours in the quickest response time. I would highly recommend this to anyone considering it... well worth the money!! UPDATED - Again super fast support. Thanks Aman!
Hello friends from Burnt Soul,
We truly appreciate the time you took to leave us this review online. Glad we were the winner out of 3 different apps you tried for customization options on your products. Our app is truly easy to use yet very powerful. If there is ever anything we can do for you please let us know! :)
-Sean the Customer Success Manager, & The Product Options and Customizer Support Team
Product Customizer is a great app that basically allows you to create mass amounts of variants very quickly as Shopify only allows you to have 100 different combinations of variants...with the premium plan you can even add an extra price to each variant which is a cool feature.
The only feature we need is the ability for a new product image to be displayed for every variant. From what I've been told they are working on this and it should be out in summer of 2017!
Also great customer service. Some of the variants weren't lining up in our theme & within 5 minutes of e-mailing customer support, Ryan had already added some CSS to fix the issue.
It's a really crappy app. I'm not sure what's up with all these good reviews. I never write reviews, but I felt that this was justified.
In theory, it sounds great. In practice, it's total junk and their support is horrific. They take 3 to 5 days to respond and they have no sense of urgency. App does not work as it should nor does it do what it claims. Their demo page is sketchy because they're using a custom checkout page. It will not work the same on your shop unless you have Shopify Plus. Even then, you will still have inventory management issues because of the way the options are added. Not going to go into details here, it's nor worth my time. Save yourself the headache, trust me.
Ah, and removing was a PIA, it leaves a huge mess behind.
Pass.
Hello!
This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :)
You left a negative review for Product Customizer a long time ago and I am emailing to see if you wouldn’t mind removing it (or adding more stars)?
We have already made several improvements and fixes to past issues with this app (including new features and 24/7 support) - and it REALLY helps our ranking on the App Store if we can remove the handful of negative reviews.
Please let me know how I can support you and help in return? I appreciate it very much!
-Sean & the Product Customizer Team
Our webshop are using this app. It solved our problems regarding our many variations with different pricing structures. The support is great and always willing to help us out if we have questions or any technical issues.
Hello friends from Sidgodt!
Thank you SO much for the great review!! I am so glad our app is helping Sidgodt. We appreciate the shout out and that our support team has been so helpful!
-Sean & The Product Options & Customizer Support Team
This app rocks! SO easy to add unlimited variants to all my products, its very easy to use on the back end. Love the conditional logic and that I can apply a whole group of options (a template) to whole collections of products on my store at once. Highly recommend!
Hello friends from See Product Customizer In Action!
Thanks for taking the time to leave us a such a positive note -- it means a lot to us! Glad you think our app is great and easy to use. Sure hope your store is extra-successful online!
-Sean & The Product Options & Customizer Support Team