PC ‑ Custom Product Options

PC ‑ Custom Product Options

Reviews (1,174)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for selling highly customized products without hitting Shopify’s variant limits. They use it for personalized text, complex option sets, conditional logic, and extra charges for premium choices. It’s described as easy to set up, with reusable option sets that save time. Long‑term merchants call it a game changer, and many praise the fast, friendly support for resolving theme conflicts and custom rules.

Edited June 20, 2024

Great help! Definitely great to work with!

Old Town Soap Co.
United States
About 1 month using the app
Product Customizer replied May 21, 2024

Hi Old Town Soap Co.,

Thank you for your kind words! We're thrilled to hear how impressed you are with Shevaughn's assistance. Providing top-notch customer service is our priority, and we're glad Shevaughn could help you effectively. Thanks again for sharing!

May 12, 2024

very helpful. great service

Tsutomu Lures
United States
Almost 2 years using the app
Product Customizer replied May 14, 2024

Hi Tsutomu Lures,

Thank you for your kind words! We're thrilled to hear that you found our app helpful and enjoyed our service. Your satisfaction is our top priority, and we're always here to support you. Thanks again for sharing!

Edited May 22, 2024

Deep was great at helping me get set up and the app is what I am looking for so far. Thanks a lot!
Deep was also a great help when i needed extra info on price changes.
great work!

Little Safari
Australia
13 days using the app
Product Customizer replied May 13, 2024

Hi Little Safari,

Thanks for your feedback! We're thrilled to hear that our team member Deep was able to help you get set up effectively, and that our app is what you were looking for. Ensuring your satisfaction is one of our core values, and your feedback is greatly appreciated!

April 26, 2024

They are very kind and fast. Thank you !!!

Edible Prints On Cake (EPoC)
United States
About 9 years using the app
Product Customizer replied April 29, 2024

Hi Edible Prints On Cake (EPoC),

Thank you for your kind words! We're delighted to hear that you had a positive experience with our team and that we were able to assist you promptly. Thanks again for sharing!

April 24, 2024

works well, great support team!

SledFans
United States
40 minutes using the app
Product Customizer replied April 29, 2024

Hi SledFans,

Thank you for your kind words! We're thrilled to hear that the app is serving you well and that our support team was able to assist you effectively. Thanks for sharing!

April 18, 2024

So far it is great:) The support team is very supportive with the questions I had for the app.

AEGI KOYA
South Korea
About 1 hour using the app
Product Customizer replied April 23, 2024

Hi AEGI KOYA,

Thank for sharing your experience with us! We're happy to see you had a great experience with our team. Thanks again!

April 17, 2024

Helpful and quick

Gallop Guru
United Kingdom
About 6 years using the app
Product Customizer replied April 19, 2024

Hi Gallop Guru,

Thanks for the 5 star review! Please always feel free to reach out for any assistance!

Edited August 5, 2025

Lasandra has been an absolute pleasure to deal with. From the moment I reached out, he handled all of my queries with professionalism and efficiency, resolving everything within minutes. His responsiveness and clear communication made the entire process incredibly smooth and stress-free. Exceptional customer support like this really sets the app apart. I’d highly recommend this app to anyone looking for both great functionality and outstanding service."

Cakers Warehouse
Australia
Almost 8 years using the app
Product Customizer replied April 18, 2024

Hi Cakers Warehouse,

Thanks so much for this nice review! Deep is a fantastic member of our team, always going above and beyond for our merchants. Please never hesitate to reach out to us for any future needs!

April 16, 2024

all perfect Aman best support manager

Bsign
Ukraine
About 4 years using the app
Product Customizer replied April 18, 2024

Hi Bsign,

Thanks for the 5 star review and for recognizing Aman. He will be thrilled to read this! We are always here to assist!

April 9, 2024

I recently had the pleasure of experiencing the Product Customizer app for Shopify, and I must say, it's been an absolute game-changer for my online store. The highlight of my experience was undoubtedly the customer support team. They truly went above and beyond my expectations. I was struggling to set up and integrate the customizer into my store, which was crucial for launching my first mass sale. Feeling at my wits' end, I reached out to the support team for assistance.

To my amazement, the support team didn't just offer advice; they logged into my account and meticulously set all the necessary parameters for me. Their proactive approach allowed me to better interface the product with my store, transforming my frustration into satisfaction. It was a revelation seeing how asking for help turned out to be the best decision, guiding me effortlessly to my goal.

Furthermore, I'm thrilled to learn that the team is constantly working on improving the service. Knowing that enhancements are continually being made gives me confidence in the app's future capabilities and its impact on my business.

As I prepare to roll out my first mass sale using this customizer, I'm filled with optimism and gratitude. The Product Customizer app is not just a tool for personalization; it's backed by a support team that genuinely cares about its users' success. If you're looking to elevate your Shopify store with custom products, I wholeheartedly recommend the Product Customizer app. It's not just the functionality that's impressive, but the people behind it that make all the difference.

BounceDesignLabs
United States
3 months using the app
Product Customizer replied April 15, 2024

Hi BounceDesignLabs,

Thank you so much, this is absolutely wonderful to read! We take enormous pride in offering the best service possible, so we are always thrilled to receive positive feedback about our support team. It is particularly gratifying to read this as it speaks to the core of our support strategy - being hands-on, trusted partners for our merchants. We are always here to support you and if there is ever anything that we can do to improve your experience with our team and app, please do not hesitate to reach out and share that feedback. Thanks again, and happy selling!