Upcharge Surcharge Fee Tariff
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Reviews (199)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is great for adding flexible surcharges and fees at checkout, like rush service, packaging, shipping insurance, local taxes, deposits, and complex tariffs or import duties. They find setup easy, the interface intuitive, and fees reliably applied by product, cart, or destination. Many highlight fast, knowledgeable support that helps with custom code, advanced configurations, and theme-related fixes, making it a long-term solution.
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The absolute best support of any Shopify App we've used, very professional and great app for both Online an POS systems!! Amazing!!
Thank you so much for the incredible review! We are beyond thrilled to be called the 'best support' you've experienced—that’s a high bar, and we’re honored to have reached it. It’s great to hear that the app is serving you well across both your online store and POS. We’re always here whenever you need us. Wishing you continued success
Increased the prices of all my products by 33%!
Thank you for your feedback. Actually, this is technically impossible. Our app does not have permission or functionality to change your product prices. We only add fees at checkout; we never touch your original price tags. The 33% increase you’re seeing must be caused by a theme setting or another app. I’ve already sent you an email to help you find the real cause - let's fix this together!
Great support by Javid.... app is working
Thank you for your feedback! We’re glad to hear the app is working well and that Javid was able to provide great support 😊
Great support!
Thank you for your feedback! We’re happy to hear you had a great support experience—feel free to reach out anytime 😊
Thanks for the promptly response and support from UF team
Thank you for the kind words! Our team is always here whenever you need a hand. Wishing you great success with your store
Wonderful customer service! Thank you for the prompt and detailed response.
Thank you so much for the kind words! We're always here whenever you need a hand.
Quick to address our issue and helpful with instructions along the way. Great for our add-on packaging fee.
Thanks for your review! Happy we could help and get things sorted fast. If you ever need help refining your add-on fee, we’re here.
Great customer service! Fast, knowledgeable and helpful reps!
Thanks for the 5-star review! 💙 We really appreciate it! And we’re always here whenever you need a hand.
This app is super handy! We use it to easily add shipping insurance to orders. And the support team is awesome – they're super knowledgeable, always find solutions fast, and super responsive.
Thank you for your review! 😊 So glad the app fits your shipping insurance setup well. And we really appreciate the kind words about our support team. We’re always here if you need anything!
"I had a great experience with the UpCharge team andd Vitali. I needed some help with custom configuration, and their support (shoutout to the team!) was incredibly responsive and helpful. The app works exactly as described and has made managing our surcharges much easier. Highly recommend!"
Thank you so much for the 5-star review! 😊
We’re really happy to hear you had a great experience with the UpCharge team - and I’ll be sure to pass your kind words along to Vitali as well. It’s great to know the custom configuration is working smoothly and that the app has made managing surcharges much easier for you.
If you ever need help with further adjustment, just reach out - we’re always here to help.
