Upcharge Surcharge Fee Tariff

Upcharge Surcharge Fee Tariff

Reviews (199)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is great for adding flexible surcharges and fees at checkout, like rush service, packaging, shipping insurance, local taxes, deposits, and complex tariffs or import duties. They find setup easy, the interface intuitive, and fees reliably applied by product, cart, or destination. Many highlight fast, knowledgeable support that helps with custom code, advanced configurations, and theme-related fixes, making it a long-term solution.

January 24, 2026

Works perfectly for my cart added percentage surcharge!
They also got the best support I ran across in a while!

CRAVE
Israel
3 days using the app
UC Lab LLC replied January 26, 2026

Thanks for the 5-star review! 😊 Glad it’s working smoothly for your percentage surcharge setup.
We really appreciate the kind words about our support. If you ever want help fine-tuning anything, just let us know!

January 8, 2026

a good app for charging our customers local taxes based on their location

I·DO
Germany
Over 2 years using the app
UC Lab LLC replied January 8, 2026

Thank you for the 5-star review! We’re glad you’re enjoying UpCharge and finding it useful. If you ever need any help with setup or have questions, our support team is here for you.

January 7, 2026

We needed some custom coding done on the app and were extremely happy with the results as well as the quick turn-around. Maggie and her team really delivered for us and we are very happy with the support and functionality of the app.

Transfers by MoreTranz
United States
6 months using the app
UC Lab LLC replied January 7, 2026

Thank you so much for the 5-star review! 🙏

We’re really happy to hear the custom coding worked out exactly as you needed and that the turnaround met your expectations. I’ll be sure to pass your kind words along to the team - they’ll really appreciate it.

If you ever need help, just reach out anytime!

October 10, 2025

Such a GameChanger app for our revenue, Consumer Electronics its 1 digit war and this app and support is the right way to fight it

Achorao
Peru
10 days using the app
UC Lab LLC replied October 10, 2025

Thank you so much for your kind words! We’re thrilled to hear that the app has made such a positive impact on your business, especially in such a competitive field. Our team truly appreciates your support and is always here to help you get the most out of the app.

September 14, 2025

This app is amazing! It’s super fast and intuitive, and the support team is incredibly responsive. Any question I’ve had was answered quickly and clearly. Their help makes using the app completely stress-free. Highly recommend!

Pure Raum
Canada
1 day using the app
UC Lab LLC replied September 14, 2025

Thank you so much for your kind words! 💙 We’re thrilled to hear you find the app fast and intuitive, and that our support team has been able to make things smooth and stress-free for you. Your recommendation means a lot to us!

August 31, 2025

This app is perfect for the new US tariffs. It was pretty easy to set up especially with the great tech support I received to make sure it was all working correctly.

Dandelion and Dogwood
United Kingdom
2 days using the app
UC Lab LLC replied August 31, 2025

Thank you so much for the 5-star review! 🌟 We’re glad to hear the app is helping you manage the new US tariffs and that setup was smooth. It’s great to know our support team could assist you in getting everything working correctly. We truly appreciate your feedback!

August 30, 2025

Extremely responsive support, friendly and helpful! This is how all apps should be, cannot fault their team.

Toller Brand
Canada
About 23 hours using the app
UC Lab LLC replied August 31, 2025

Thank you so much for your kind words and 5-star review! 🌟 We’re thrilled to hear you had a great experience with our support team. Your feedback means a lot to us and motivates us to keep improving. If you ever need assistance again, we’ll be more than happy to help.

August 25, 2025

Very good service. I didn't know if I set it up correctly and customer service answered promptly and support staff followed up to check my settings and even wrote to ask if everything is alright. Good job!

VARIOeveryday
Singapore
11 days using the app
UC Lab LLC replied August 25, 2025

Thank you so much for your kind words and 5-star review! 🌟
We’re happy to hear that our support team could assist you quickly and make sure everything was set up correctly. It’s always our goal to ensure you feel confident using the app.

We truly appreciate your feedback and your trust in us! 🙌

July 30, 2025

Very helpful support staff, the app works how we would like it to.

Bite Promotions
United Kingdom
5 days using the app
UC Lab LLC replied May 14, 2026

Thank you so much for the 5-star review! We're thrilled to hear that our app is working exactly how you want it to and that our support team could help.

Wishing you tremendous success with your store

July 23, 2025

Maggie is absolutely amazing at her customer support! We spoke very briefly about our issue and she was off and running making the necessary corrections to get our business back up and running in no time! I love a product that has a team of technicians behind them to help you at any time. Maggie deserves a raise!!! She found our issue very quickly and even made a helpful suggestion to improve our operating efficiency! Love love love this app & its support team. Well done...A+++!

Knights Vault
United States
Over 2 years using the app
UC Lab LLC replied July 24, 2025

Thank you so much for the glowing review! We’re thrilled to hear that Maggie was able to assist you so efficiently and make such a positive impact on your experience. We’ll be sure to pass along your kind words — Maggie definitely deserves the recognition!

We’re so glad to know that you love the app and the support we provide. If you ever need anything else, don’t hesitate to reach out. Your satisfaction means the world to us!

Thanks again for taking the time to share your feedback! A+++ is music to our ears!