OPTIS Product Options, Variant

OPTIS Product Options, Variant

Reviews (2,369)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to use, intuitive, and quick to set up, even for non‑technical merchants. It’s praised for flexible product options beyond Shopify variants, including conditional logic, add‑ons, file uploads, and dynamic price changes. Many value reusable option sets across products and smooth theme/checkout integration. Support is consistently described as exceptional, quickly resolving theme conflicts, styling, and custom requests.

April 24, 2026

Brand new to shopify and added this option to add customization for my embroidery business. Installed the options no problem, even with 0 experience in this platform. BUTTTT I couldn't figure out the coding to get it to show up on the customer's email confirmation and the packing slips. Used the messaging app to help, and it was done by OPTIS in minutes! Couldn't be happier!

The Branded Bronc
United States
2 days using the app
OPTIS replied April 28, 2026

Thank you so much for sharing your experience! We’re really glad to hear that getting started with the app was smooth even without prior Shopify experience. 🥰

We understand that some parts like showing options in email confirmations and packing slips can be tricky, so we’re happy our team could jump in and get it sorted quickly for you.

Your feedback truly means a lot to us, and we’re so glad you’re happy with the result. If you ever need anything else, don’t hesitate to reach out - we’re always here to help 😊

July 16, 2026

je wordt snel en goed geholpen bij problemen!

luuksebloem
Netherlands
About 2 hours using the app
July 6, 2026

these guys are awsome

MJ L'encre Magique
Canada
10 days using the app
July 15, 2026

Cassie was super helpful I recommand :)

CEREC
France
5 months using the app
July 14, 2026

Bardzo dobry i szybki support :)

Trzpiotka Jewellery
Poland
About 3 hours using the app
July 14, 2026

Hat alles sehr gut geklappt und kann ich nur weiter empfehlen. Besonders mit der direkten Betreuung kommt man schnell rein.

Teamsport Häckl
Germany
44 minutes using the app
April 20, 2026

Christine from OPTIS was honestly unreal to deal with. I jumped on support because my add to cart wasn’t working and it felt like the app and Shopify weren’t talking to each other at all. She responded straight away, super friendly, and didn’t muck around. She jumped into the store, identified the issue quickly, and had their dev fix it on the spot. On top of that, she helped clean up a few things like duplicate fields, button styling, and even walked me through setting up options properly for group bookings. Nothing felt too hard and she just kept working through everything until it was sorted. Proper legend, made the whole process easy and stress free.

Buffalo Board Riders
Vietnam
3 months using the app
May 27, 2026

Great customer service with an easy to use interface!

NeuJewelry
United States
21 days using the app
OPTIS replied June 17, 2026

Thank you so much! 😊 We’re really glad you’re enjoying the easy-to-use interface and great customer service. We truly appreciate your support! 🙏

July 2, 2026

Good App. Does the work as it says.

Evoque
Pakistan
10 months using the app
April 18, 2026

We needed a third-party app, as our products require more options than Shopify's native feature allows. The app works well and performs exactly as described. When we needed to add an advanced feature, the team was incredibly helpful and responsive. They replied to our requests within minutes (even on a weekend) and implemented changes to our store quickly. We definitely recommend this app and the team behind it. Thank you again for your help and your outstanding customer service. It's much appreciated.

custom vanity.
Australia
5 months using the app
OPTIS replied April 28, 2026

Thank you so much for your detailed and thoughtful review! We’re really glad to hear the app is meeting your needs and helping you go beyond Shopify’s native options.

It means a lot to know that everything is working as expected, and that our team could support you quickly - especially when it came to implementing advanced features. We always aim to be as responsive and helpful as possible, so your feedback truly motivates us.

Your recommendation and kind words about our customer service are greatly appreciated. If you ever need anything else, don’t hesitate to reach out - we’re always here to help 😊