OPTIS Product Options, Variant
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Reviews (2,369)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as easy to use, intuitive, and quick to set up, even for non‑technical merchants. It’s praised for flexible product options beyond Shopify variants, including conditional logic, add‑ons, file uploads, and dynamic price changes. Many value reusable option sets across products and smooth theme/checkout integration. Support is consistently described as exceptional, quickly resolving theme conflicts, styling, and custom requests.
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Great customer support! The OPTIS team has been responsive, professional, and helpful in investigating technical issues and guiding us through our bilingual store setup.
We appreciate their willingness to involve the development team when needed. We're still completing our translation setup, but our experience with their support team has been very positive so far.
Love it very easy to use once you understand chat representatives are also very helpful and fast
The app has been working well for us, works perfectly for our ecommerce business.
Excellent customer support, no waiting around for help.
Easy to use and excellent customer service!
CASSSIE WAS AWESOME AND HELPED ME FIX WHAT I MISSED!
They have been very responsive and quick to resolve issues.
I have had to contact customer service twice in the last week. Each time they have helped me resolve the issues I was having. Two were user-error and they kindly helped point that out, without making me feel ignorant. The third issue was adding to the code, and the team helped me with that issue.
They have been so helpful in getting my store set up! I mean they have answered every question and responded promptly. Im currently waiting for an error to be fixed as well as a custom feature to be added and its been about 1.5 hours so far and they have been very communicative even though its nighttime where they are. I'll be eagerly awaiting the email telling me the updates are done. Our store looks so much better with the OPTIS app!
"Moments notice support", no matter what time of day! Currently found concerning checkout issues late at night and needed swift action to isolate and repair the problem. Online business never sleeps and neither does this apps support team--had my webpage problems found, fixed, and smoothly running again in a matter of 30min! Will gladly continue using this app and will be recommending to any shopify owners.
Fast and efficient support. Thank you Lin.
