Reviews (191)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for complex product customization beyond Shopify variants, including measurements, engravings, bundles, and add‑ons with up‑charges. Conditional logic and real-time visual previews are frequently praised for building sophisticated product builders and boosting sales. Merchants find the interface intuitive, setup efficient, and pricing fair. Long‑term merchants highlight strong reliability, clear documentation, and fast, hands-on support with theme tweaks and advanced logic.

August 28, 2018

Another site using this app, fantastic support and great functionality. Recommend!

Live Oakwood
United States
11 days using the app
March 11, 2017

Easy to use and amazing support! We were up and running immediately. Highly recommend

Sola Wood
United States
5 days using the app
May 9, 2023

Decent app, affordable, not the most user friendly but it works. Broke my store when I uninstalled though :/

WATSON
Canada
5 months using the app
March 13, 2017

Great app! Works perfectly for what I need. Service was excellent too. They were able to make a change I needed in order to get it working perfectly.

Browardcountystore
United States
3 days using the app
December 23, 2020

This app and the support behind it are so awesome! I have this app on probably 15 sites and it works very well, easy to install and always very well supported!

Ink The Cause
United States
2 months using the app
March 7, 2017

I have been using this app about a week or so now and highly recommend! Not only for price, but also all of the premium functionality built in that everyone else charges for. I had an issue with some alignment and contacted support and had it resolved within 24 hours.

Branded For Me
United States
4 days using the app
Edited November 7, 2018

This was the best app out there to add name engraving to our bats. While it takes a little to get it configured properly, most good things do. It would be great if you could show examples of the "actual" engraving font but perhaps it will someday. W3 support was great in helping get set up properly and making tweaks to match their Accessories app which is right next to it.

MacDougall Bats
United States
2 days using the app
February 23, 2023

I just installed the app today and had a few minor issues that I couldn't figure out. The tech team held my hand and responded via email immediately with solutions that were easy to follow. We can now offer workshops with variants that have add-on fees, and limit the total class size at the same time. So grateful for the help they provided today! As for the app - so far so good!

Lake and Local LLC
United States
About 2 hours using the app
Edited September 17, 2019

It's a bit wonky to understand at first, but the options work great and are fully customizable. The up-charges with products also works great and functions with variants so you don't have to fill up your product list with a bunch of options. They also assisted with integrating the code into my store seamlessly.

Haven't yet touched the image editor yet; excited to see how that works. But so far, this has been a great app!

Bolder Athletic Wear
United States
13 days using the app
October 16, 2020

The customer service is responsive with this app. It's a good thing because you might need it; my Shopify Theme could not use the Automatic Installation. However, Justin installed it manually for me within an hour of my request, and they did answer a plethora of questions I asked before I was able to set it up successfully on a Copy of our site before I reuploaded the Copy to the LIVE area. (By the way, a Shopify tech told me that APPS would not work unless they were on the LIVE site. WRONG! I got better info about Shopify from the folks at W3Trends! Thank you, Justin!) The reason I'm giving it four stars instead of five is for two reasons: 1. The dashboard usability could be a bit clearer. Even though there are video tutorials, some actions happening on the screen were not made clear in the narration. 2. You can't use apostrophes in your titles above text boxes. Sometimes, ya just gotta have apostrophes. I had to change my verbiage to comply with the code. I understand, from over 20 years of working with my business parnter (in a separate business), who is a programmer, code can't always handle apostrophes, but there are ways around that. Now we'll see if people will use the function to add a NAME to their purchased products we have to honor nurses, doctors, military, firefighters, and police. Note that within the APP portal, you can use HTML to text you may want to add below your actual text boxes. I added RED and BOLDING to some fonts so people will readily see instructions as to how to give us the Titles and Ranks for NAMES, or just the NAMES they want on their products. Overall, great job, folks! Thank you for all of your patience and help.

Lick. Drink. Suck.® by Here's To Ya, LLC
United States
2 days using the app