Reviews (1,255)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for advanced product customization and complex option logic, including paid add-ons that dynamically update prices while keeping product pages clean. Many say it’s essential for build-to-order or highly personalized products and works reliably across multiple stores. Long-term merchants report ongoing improvements. Support is frequently praised as fast, knowledgeable, and hands-on with theme conflicts, code tweaks, and setup.

September 8, 2015

The product option app is great. Once installed it runs fairly seamlessly. Allowing our customers to have multiple options above and beyond Shopify's limits is key to our business, and this gets the job done.

Patriot Alliance
United States
12 days using the app
October 30, 2019

Customer service is excellent - I have had a few user errors and they are quick to respond and fix the issue. Chintan was great on the live chat.

Thank you Bold Product Options for such great customer service.

Freedom Company
United States
2 months using the app
Shop Circle replied October 31, 2019

Hi there! We're so sorry you ran into some errors while using Product Options, however we're really glad that Chintan was able to assist you via live chat in order to get things sorted out quickly.

Please don't hesitate to reach out if you have any other questions or comments! We'd love to help again.

October 3, 2017

Absolutely amazing and world class support from MC & Lawrence. They were incredibly helpful and nothing was too much trouble, eternally grateful and our prouduct options are showcased so beautifully thanks to them. Can't fault in anyway!

Hydeandhare
United Kingdom
2 months using the app
June 2, 2015

It took a little tweeking but n the end everything is working as planned. Our cannabidiol options were pretty vast and so it was necessary to implement some kind of options app. Customer support was friendly and responsive..great overall!

DiscoverCBD.com
United States
2 days using the app
May 23, 2014

Great App, Easy to setup multiple options on many products as once. The support is very helpful and were able to tweak my site to get everything working smoothly. Look no further if you need to add options to your products quickly and easily!

Computer Overhauls
United States
14 days using the app
December 1, 2014

For our store, we just needed a simple personalization tool, and this is perfect! There are actually alot more settings and customization options than I need, but they're good to have incase we need to add more options to our products in the future! :)

Black Tabby Studio
United States
14 days using the app
October 27, 2015

Hey guys, big thanks you to Holly and Derek for helping getting this app coded on our site. First class service from you guys. Early days for me as I'm new to Shopify but really excited by what this app can do and looking forward to getting my teeth into it.

Easy Safety Signs
Australia
Over 4 years using the app
February 11, 2014

Exactly what we needed for our store--the file upload option is a huge help, and any issue or change we've needed to make, we've received excellent customer service from the Bold team. Without these guys, I don't know what we would have done! An awesome product.

Corporate Direct Apparel
United States
About 1 month using the app
Edited November 23, 2018

Currently trialling this app, needed assistance and got it immediately. Was sorted within a minute. Great support and customer service which is so important for business. Absolutely excellent thank you Tony. Gives us confidence to go from trial to subscription.

Red Sparrow Tea Company
Australia
1 day using the app
January 4, 2018

Installed Product Options and very happy with the app. Easy to use plus they give you a 30 day free trial to test the app out and see if its a right fit for your store. I got a little stuck installing the app but luckily Paul was right there to help me out and get me through it !

Blue Line Innovations
United States
1 day using the app