Reviews (1,255)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for advanced product customization and complex option logic, including paid add-ons that dynamically update prices while keeping product pages clean. Many say it’s essential for build-to-order or highly personalized products and works reliably across multiple stores. Long-term merchants report ongoing improvements. Support is frequently praised as fast, knowledgeable, and hands-on with theme conflicts, code tweaks, and setup.

May 14, 2014

This app is very user friendly and a great asset to any business that needs more than 2 variants with all product in store. The customer service is excellent and provide super fast response to inquiries and upgrades. Defiantly one of the best apps for product options on the market.

It's Crystalicious®
Australia
5 days using the app
August 12, 2014

The BoldApps team has been super fast and helpful in helping us get Product Options installed. The product options plugin is a great tool that has helped us streamline ordering processes, making them more informative for our customer and reducing back and forth to get customization features settled.

Radius Networks Store
United States
About 1 month using the app
July 27, 2017

Support after installing is incredibly awesome! We opened a ticket for an item which we couldn't fix, and Bold fixed it for us in absolutely lighting fast time. And guess what, they even improved my listing without even we bringing it up to them! 5 stars for going extra mile, Thank you Warren and Bold team

1p Sg
Singapore
About 2 years using the app
October 19, 2018

Helpful on Chat! Samuel answered my questions and put to rest a few small worries. I have a few to go, unfortunately, outside the scope of Product Options by Bold.

I enjoy what I've found thus far. A very advanced application that can handle intricate pricing tasks further than what I have yet to find.

Cheaptotes
United States
About 23 hours using the app
August 19, 2016

The bold support team is AMAZING! I had just a couple tiny tech questions about integrating with my template and they were a huge help. They hopped right on and fixed the issue for me. They answered any questions I had and were super fast. I couldn't believe it! Thank you guys so much for making my store awesome :)

Sea Paper Designs
United States
About 6 years using the app
Edited July 10, 2018

Just installed this today and had some questions about functionality and theme integration. Parminder was quick and knowledgeable and had us running just like we wanted in now time. Great support. Thanks!

Update, I had a few more questions and David helped out quickly and efficiently. I am impressed with Bold's support!

Ims Web
United States
12 days using the app
August 25, 2020

Testing out this app - can't fully vouch for the app itself as I am testing it, but Nir's customer service was stupendous! He was able to help me from installing it to setting up my first conditional logic and ensuring it worked how I wanted. Thank you! Can't wait to keep testing it to see if it's what works best for my business!

Make It Dazzle Shop
United States
About 1 hour using the app
March 29, 2013

The Product Options app is a must. It functions like it should and we wouldn't be able to run our store without it.

I highly recommend it to those who need to collect a little more info about their clients' needs as they're checking out.

Also, Shappify's support team is great. Great app, great support. What more could you want?

ProofreadingServices.com
United States
28 days using the app
March 17, 2017

Exactly what I was looking for! The feature set is perfect for my requirements.

The integration of the app into an AJAX theme was done fast by the support team at BOLD. The support in the live chat and via email was fantastic as well. Comprehensive guides, tutorials, videos, etc. make the BOLD experience a fluid and enjoyable one!

Saint Anthony Industries
United States
About 6 years using the app
April 15, 2020

I needed a bit of help making a change to my app so I reached out to Bold through chat support. Within minutes Daniel had determined exactly what I needed, made the change for me, confirmed it was what I wanted and then showed me where and how it was accomplished. This was amazing customer support that exceeded my expectations. Thanks Daniel!

ZiZU Optics
Canada
6 months using the app