Reviews (1,255)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for advanced product customization and complex option logic, including paid add-ons that dynamically update prices while keeping product pages clean. Many say it’s essential for build-to-order or highly personalized products and works reliably across multiple stores. Long-term merchants report ongoing improvements. Support is frequently praised as fast, knowledgeable, and hands-on with theme conflicts, code tweaks, and setup.

May 7, 2016

BOLD in itself is an extremely well developed business structure the way the handle everything. the product options application is simply perfections in my opinion; from doing simple product variations to doing a lot of options & conditions like categorizing specific years makes and models of vehicles like what i am using it for. Thank you Bold for always taking it to the next level to ensure to customer is satisfied...

Window Tint Supplies
United States
7 days using the app
February 26, 2015

I'm on my trial period and I can say the app is great. The support it's great (Ron was my assessor) because they solved my installation problem in hours without an extra charge. My only recommendation is make more clear the installation steps, because it starts really clear, but later there are some confusing points. But they solved it fast and great, and the App is very complete. I will buy the Premium Plan. I recommend it.

Cat's Tale
Mexico
1 day using the app
September 26, 2014

The Product Options app definitely helps give our customers the extra level of detail and clarity when purchasing their products. In fact, a customer specifically requested the ability to see how different options looked, and this app enables that with ease thanks to the ability to set a specific image for each product option. What more can I say? It's super intuitive and super useful. 5 Stars.

http://www.VapeVetStore.com.

The Vape Vet Store
United States
5 minutes using the app
Edited July 17, 2015

Great addition! This is a feature that should be baked into Shopify but im glad BOLD Apps stepped up. Makes it somewhat easy to add more complicated custom orders (after a bit of a learning curve)

Support has been very prompt, although i had to resort to using their Installation Service to get it working on my theme. Not too pricey however.

Their custom builder application is what i might look to in the future. Good job.

Hivemindcables
Canada
About 1 month using the app
Edited December 19, 2017

UPDATE____

For one more time i send an email and they dont reach back to me. I have issues and i cant work with them if they dont have good support.

I think it's a good app. I had tried a couple of other Options apps but this is the only one that has the flexibility that I need. The only issue is the support i think, because i send them an email to install for me and they did not reach back to me directly, as other apps do.

Thepionears
Greece
About 2 months using the app
November 6, 2013

Very useful app. Easy to install. I let them do the liquid installation since I did not want to mess with that. It was promptly done within just a couple hours. Very professional.
I currently use this app mostly for ring sizes as it allows me to offer a wide range of sizes for my engagement rings without using up SKU's. I will also start using it more for finish options and other customizations that do not affect the item price.

Nodeform
United States
5 months using the app
February 11, 2014

This app is an absolute lifesaver. I had no idea how I was going to use the other product customization application to set pricing based on the various custom options that our products offer include. With more than 1,000 products with customization options, I was dreading my decision to get in this niche.

It has literally saved me 40 hours of time already. Strongly recommend this app to every store owner. It's a must-have to us.

Pet Memory Shop
United States
About 17 hours using the app
April 19, 2018

The ability to display all the possible combinations of options our manufacturers have is a major consideration for us. Product Options does it! Have been using the Customer Pricing app in another store and knew Product Options would deliver as described. Because of our theme, installation was a bit trickier and the Bold customer service was efficient and, supportive. Quick and pleasant response on a couple of tweaks and the app is performing very well.

Harley Butler Trading Company Llc
United States
3 days using the app
December 21, 2017

Good app with the flexibility needed and all-important inventory control when offering a SINGLE product with multiple variations (not different inventory for each variation like Shopify default offers). The dev team has been super helpful and responsive in working out a few glitches. I recommend having them look things over even if you don't have a problem in case they see something you missed. Looking forward to getting the most out of this app moving forward!

Forever Virginia
United States
3 days using the app
November 18, 2013

This app is exactly what we were looking for! A lot of our products come with customization options and this app makes it very easy for our customers to choose exactly what they want. We were very happy with the standard version of the app, but once we upgraded to the premium version we haven't looked back. The conditional logic and price add-on options are great to have!! Upsell options on the actual product = more revenue, plain and simple! Check out our store: www.intotheam.com

INTO THE AM
United States