Reviews (1,255)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for advanced product customization and complex option logic, including paid add-ons that dynamically update prices while keeping product pages clean. Many say it’s essential for build-to-order or highly personalized products and works reliably across multiple stores. Long-term merchants report ongoing improvements. Support is frequently praised as fast, knowledgeable, and hands-on with theme conflicts, code tweaks, and setup.

September 6, 2023

We've been using Bold Product Options for our flower shop for years, and we could not operate without it!
Deelen's customer service specifically was very helpful and much more prompt than you would expect.
We would recommend them just from the level of customer service alone :)

Academy Florist
Canada
Over 6 years using the app
August 28, 2023

Great app - exactly what we needed to offer more than the allowed 100 variants. Their support staff is also top notch (thanks, Alina!)

Reliant Apparel LLC
United States
10 months using the app
August 24, 2023

So far so good! I have tried other apps but so far this is the best... Customer service is top notch!

CreativeLaughs
United States
8 days using the app
August 9, 2023

App is easy to use, works great for monogram options etc. and customer service is exceptional with quick resolves! Would definitely recommend this app!

K&K's Giving Tree
United States
Over 5 years using the app
August 25, 2023

Very easy to use, the customer service is very patient, we like it very much
Very easy to use, the customer service is very patient, we like it very much

goodteacherlife
China
About 5 hours using the app
August 10, 2023

The app performs as it should but the main reason for the good review is the support. You talk to a human on the live chat and not an AI bot and if chat can't sort it, the problem generally gets fixed within 24 hours by a developer.

One Stop Promotions
United Kingdom
Over 5 years using the app
July 28, 2023

Jeff rocks! He totally helped me out! We have struggled to get Shopify live - we have been using Product Cart for over 10 years. with over 50K SKUS, lot to move over and a lot of change. Looking forward to expanding how we use BOLD!

CHAOS Fishing
United States
3 months using the app
July 26, 2023

The assistance provided by the Bold Team is amazing, the quick chat option is great for quick little questions and some harder lengthy items that need changing on our website is done in a timely manner with great communications during this process. The small videos sent to show how to fix it next time or to preview the changes made by the team is great.

Flowers by Rhi
Australia
Almost 5 years using the app
July 18, 2018

Great app! Even better support!

Lonestargrillz
United States
3 months using the app
May 4, 2016

Good app! Awesome support team!

Designed To Shine 2
United States
3 months using the app