Reviews (1,256)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants recommend this app for advanced product customization and complex option logic, including paid add-ons that dynamically update prices while keeping product pages clean. Many say it’s essential for build-to-order or highly personalized products and works reliably across multiple stores. Long-term merchants report ongoing improvements. Support is frequently praised as fast, knowledgeable, and hands-on with theme conflicts, code tweaks, and setup.
Refine
-
By rating
Smiljan is a great, fast responder who solved my issue immediately!
App combines features (file uploading etc) with the option/personalization, so helps save a few $$$. Also customer service is excellent and FAST
Haris was very prompt and helpful. Great to work with.
I have been using BOLD apps for years and have always been impressed with the customer service. I did my onboarding with Jason, and he has been amazing to work with. He and the Dev team have been so accommodating and quick to help me. I will 100% recommend this app and any other BOLD app.
Hi there,
We're thrilled to hear that you've been using our BOLD apps for years and are impressed with our customer service. Enthusiastic customers like you make our work a pleasure! Jason and our dev team send their thanks for your kind words. We appreciate your recommendation and your 100% endorsement of our app.
Feedback like yours keeps us motivated to work harder and continue improving. Please never hesitate to reach out if there's any other way we can assist you in the future.
Best Wishes,
Shop Circle Team
Jeff was incredible in helping us work through an issue we had with the app after applying a recent update to our store. Really appreciate the white glove service today!
Hello,
We are thrilled to hear that you had such a positive experience with our team member, Jeff! It's his dedication to service like this that helps set us apart. Your kind words truly inspire us to always strive to deliver excellent customer service.
However, should you encounter any more issues in the future, please do not hesitate to reach out to us. We're always here and ready to help to ensure the smooth running of your store.
Thank you for choosing Bold Product Options. Your feedback is highly appreciated and will help us in continuously improving our services for you.
Best Regards,
The Shop Circle team
Great customer service. Jeff and Mirza stood out and were particularly helpful.
Hi there!
We're absolutely thrilled to hear about your positive experience with our customer service team! It's excellent to know that Jeff and Mirza were able to assist you and make your experience with Bold Product Options a valuable one.
Our team works hard every day to deliver high-quality service and your feedback serves as a great encouragement to all of us here at Shop Circle.
We truly appreciate your 5-star rating and we're grateful for users like you who make our service a pleasure.
Thank you once again for sharing your experience. Please feel free to reach out if you have any more questions, concerns, or compliments.
Cheers,
The Shop Circle Team
Thank you for your help today, Nitesh. Great service - speedy response and resolved the issue super-quick!
Hi there,
We are thrilled to hear you had a positive experience with our customer service team during your template update transition! It's fantastic to know that you found our team to be fast, helpful, and efficient.
Your kind words greatly motivate us to continue providing excellent support for our Bold Product Options app. We believe in quick and helpful service to ensure smooth operation of your online store.
Please don't hesitate to reach out if you have any more queries or need further assistance. Your feedback and satisfaction are very important to us.
Best wishes,
The Shop Circle Team
Great app and excellent support. Jeff was able to quickly fix some aesthetic issues that we had to help make the customer experience better..
Thanks for the HELP JEFF !!
The app makes giving options to our products much easier!
There was an issue when integrating the app to my new theme, and their developer team tailored the code and fit up the error in two days.
Great team, quick response.
Jeff helped me today & he did a great job of figuring out the issue we were having & getting it fixed quickly.
