Reviews (1,255)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for advanced product customization and complex option logic, including paid add-ons that dynamically update prices while keeping product pages clean. Many say it’s essential for build-to-order or highly personalized products and works reliably across multiple stores. Long-term merchants report ongoing improvements. Support is frequently praised as fast, knowledgeable, and hands-on with theme conflicts, code tweaks, and setup.

February 15, 2024

I had an issue. A big issue.. They jumped in and fixed it instantly. THANK YOU!!!!

Eleas Closet
United States
Over 6 years using the app
Edited October 21, 2024

Very easy to create customisation options for products. The team also responded quickly when we were facing issues.

CHOCOCRAFT
India
Almost 9 years using the app
February 16, 2024

I had a major issue that was urgent this morning. I figured this was going to take forever having to deal with customer care via email and chat. Within minutes, Haris responded and was up and running. Great customer care. Thanks Haris!

TeamWeBleedBlue
United States
Over 2 years using the app
February 7, 2024

Team is very responsive and have been happy to help us with both our customs issue as well as basic set up and installation. Excited to use the product for our shop

Gulf Photo Plus
United Arab Emirates
3 months using the app
February 2, 2024

Everyone I have worked with so far as been amazing. Very prompt to reply to any questions you might have.

Cannon Custom Creations
United States
1 day using the app
January 10, 2024

Very efficient! They got back to our request within a day. Amazing customer service!

Aunt Lisa's Recipe Gifts
United States
Over 3 years using the app
January 9, 2024

A good app, but could use a little more polish. Luckily, customer service is generally very helpful.

KLOS Guitars
United States
Over 2 years using the app
December 30, 2023

Really great customer service, easy to use. The team is happy to help with custom requests too quickly and included in the price :)

Electro PC
United Kingdom
10 days using the app
December 21, 2023

I have used this app for years and it has always worked without fail. Their customer service has always helped when I have needed it and has gone above and beyond as well.

Lethal Gaming Gear
United States
Over 2 years using the app
December 17, 2023

VERY HELPFUL AND FAST! Even on a Sunday, thank you so much for the help.

Suits You Competition Suits
United States
Over 4 years using the app