Reviews (1,255)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for advanced product customization and complex option logic, including paid add-ons that dynamically update prices while keeping product pages clean. Many say it’s essential for build-to-order or highly personalized products and works reliably across multiple stores. Long-term merchants report ongoing improvements. Support is frequently praised as fast, knowledgeable, and hands-on with theme conflicts, code tweaks, and setup.

March 14, 2024

being able to request order notes for each item makes thing a lot eaiser.
The customer support was good.

Elegant Treats
United Kingdom
About 4 years using the app
March 12, 2024

We have been using this app on our store for a long time now and it has been very helpful to our business. Customer service is amazing. Nitesh, was super attentive and helpful when I requested help: highly recommend this app.

Lucky Scooters
United States
Almost 10 years using the app
March 8, 2024

Harun was a great help. He went over all the question I had and gave detail explaination.

DQ Custom Jewelers
United States
8 months using the app
Edited September 19, 2024

Excellent and expedient service! they fixed the glitch promptly and everything works as it should!

elizabethW
United States
Over 3 years using the app
Edited June 6, 2024

Deepa & Vastal have always been very helpful in creating conditions for complicated product options, and solving any small problems we've had. They are always communicative and responsive and I was very appreciative of their help!

Sister & Soul
Australia
Over 6 years using the app
February 26, 2024

Easy to use, powerful and excellent customer service. A great combination.

Fun Fair Treats
United States
27 days using the app
February 23, 2024

I had an introductory video call and explained to Farun what I was looking for with customizations using the app. He explained how they could help me and got me set up with the steps I needed to move forward. Great customer service!

UPTOWN GIRL BEAUTY & BOUTIQUE
United States
1 day using the app
February 19, 2024

The support team was great with helping me install the app and Harun was very helpful, spoke with me on the phone and made customizations for me. Excellent service!

wigzbycharise
United States
3 days using the app
Edited June 26, 2026

I had another issue created by the Shopify 'Shop' platform that affected my product options app. The Shop Circle team found a solution and fixed it in no time! Thanks again for the great customer service.

CarMatsDirect
Australia
Over 10 years using the app
Shop Circle replied May 8, 2026

Thank you so much for your wonderful feedback! We’re thrilled to hear that SC Product Options has been a game changer for your store over the past decade. It’s fantastic to know that our team has been able to support you quickly whenever you’ve encountered issues. Your satisfaction means a lot to us, and we’re grateful to have you as part of our community. If you ever have more feedback or suggestions, please don’t hesitate to reach out.

Best,
The Shop Circle Team

February 17, 2024

Great add on!!!! all staff are so helpful when there is an issue (which is hardly)...But when problems does happen, they are there to help. As a small business owner, this mean so much!!!! Thank you again guys (especially Haris and Armin) !!! Definitely would recommended if you are looking for Product Options app.

Ultimate Racing
Canada
About 9 years using the app