Reviews (1,256)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for advanced product customization and complex option logic, including paid add-ons that dynamically update prices while keeping product pages clean. Many say it’s essential for build-to-order or highly personalized products and works reliably across multiple stores. Long-term merchants report ongoing improvements. Support is frequently praised as fast, knowledgeable, and hands-on with theme conflicts, code tweaks, and setup.

May 8, 2016

BOLD is a fantastic App! Easy to navigate, makes customisation a simple pleasure. Fantastic for the beginner. 10 out of 10. Love it!

Lapaperpassion Au
Australia
27 days using the app
September 7, 2017

We use the app on our site https://itzoo.co.uk/ - very happy with the quality of the app and the service provided by the developer.

Itzoo
United Kingdom
About 2 years using the app
June 23, 2023

Great app, been using it for years. Pleasant experience every time I've been in contact with them, especially from Haris and Deleen.

Fire Department Clothing
United States
About 8 years using the app
Shop Circle replied June 26, 2023

Hi 😊! On behalf of all the team, thank you so much for leaving us a fantastic review. We are delighted to hear you are satisfied with our service :)
If you need anything in the future, please reach out and we'll be happy to help.

All the best,
Customer Success Team I Shop Circle

February 22, 2018

Great app, and great support especially from Wally, Shubhneet and Alexa. This is our fifth BOLD app. WE LOVE BOLD at RevivSerums.com!

Reviv Serums
United States
11 days using the app
Edited March 16, 2019

Support is amazing - big thanks to Challi! They helped me same that that I had issue! Plugin works just fine! Even with my ajax cart!

PrintsField
Poland
21 days using the app
Shop Circle replied March 19, 2019

Thank you for the review! We're so glad to hear our support team could help resolve your issue. I love your products, and the way you can customize the colours and photos - as well as mix and match pets and candy - is awesome!

April 5, 2019

The conditional logic of this program is a welcome change to the many other apps in the store, and the colour swatches are super fun!

Fit 2 Fly
Canada
7 days using the app
Shop Circle replied April 8, 2019

Thanks for your review! Your products look very high-quality, and I love the different fabric and design options. We're very glad you're enjoying the swatches!

May 1, 2019

The app is good for creating the options. The support is quick and good. The app is worth a trial and can be used if suits the needs.

Sturdy Sports
Australia
About 1 year using the app
Shop Circle replied May 7, 2019

Hi! Thanks for the review. If you have anything that you'd like for us to help with going forward, please feel free to reach out to us again!

Edited November 29, 2019

Daniel in support saved my day! He was able to get my issues fixed fast. This product works great! Would highly recommend using it!

NSR Tactical
United States
About 3 years using the app
Shop Circle replied November 29, 2019

Hey there, thank you for the review! We're glad to hear that Daniel was able to help you out and get everything sorted out for you just in time for Black Friday. :-)

We love hearing that you're enjoying our product, and thanks so much for the recommendation! We've got tons of support standing by this weekend for Black Friday, so please don't hesitate to reach out if you need anything else.

June 9, 2016

Great product and service! It works perfect in our store! http://www.alkilashop.com and http://www.alkilaevent.mx thank you very much!

Alkilaevent
Mexico
3 months using the app
November 1, 2022

Great for adding in more product options. Just wish they allowed you to add barcode numbers to the product options for scan and packing

Magic Candle Company
United States
Over 4 years using the app
Shop Circle replied November 2, 2022

Thank you kindly for taking the time to leave your review and feedback. I will most certainly pass along your suggestion to the development team. Suggestions such as yours help uncover features that may be useful to our merchants. Thanks for choosing Bold!