Reviews (1,254)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for advanced product customization and complex option logic, including paid add-ons that dynamically update prices while keeping product pages clean. Many say it’s essential for build-to-order or highly personalized products and works reliably across multiple stores. Long-term merchants report ongoing improvements. Support is frequently praised as fast, knowledgeable, and hands-on with theme conflicts, code tweaks, and setup.

October 27, 2018

Great customer service! Thank you so much Cody and Pratibha for your help. Really appreciate the instant reply. Highly recommended app!

genteel-handmade
Romania
About 1 hour using the app
February 22, 2019

Really useful app, and amazing customer support! MC was amazing, and was really patient with us while we upgraded out app and options. :)

Personalise Online
United Kingdom
About 4 years using the app
July 16, 2014

This is a GREAT app to use. Very easy and user friendly. It allows me to do exactly what i need to do for our site. Definitely try it out!

www.eyeglassdiscounter.com
United States
4 months using the app
February 20, 2020

This is a very good app.
The support was solid and helped me with the installation.
It is an application that can be used with confidence.

タイヤ・ホイールカンパニー
Japan
7 days using the app
February 2, 2022

Bold Options is absolutely amazing and the customer service is even better! They have helped me fix any hiccups I have had along the way!

Ooh and Aah
United States
9 days using the app
Shop Circle replied February 9, 2022

Thank you so much for your review! Don't hesitate letting us know if you need anything else. :)

Edited April 25, 2023

Nice app from Bold, excellent service from Tamer! The monthly fee is like the same as shopify. Not possible to pay. thinking to uninstall.

Colombia Bioweb
Colombia
Over 6 years using the app
February 2, 2018

Their support team is top notch. They are always timely and responsive with clear and easy to understand directions. Thanks Paul and Alexa!

Teadrops
United States
Over 1 year using the app
September 14, 2016

The BOLD team is hitting it out of the park on functionality and support. Without them, we would be very sad :(

Thanks, guys, you rock!

Fantom Led
United States
1 day using the app
February 27, 2017

These guys have hands down the BEST customer support of any app I've ever used. For anything. Ever. Period. I cannot rate them high enough.

Fierce Defender Holsters
United States
2 months using the app
Edited January 17, 2019

good app and customer service , i use it to solve most of problems, meet my various need, help me install it , high recommend it to everyone

Www Vividlightbars Com
United States
Almost 2 years using the app