Reviews (1,255)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for advanced product customization and complex option logic, including paid add-ons that dynamically update prices while keeping product pages clean. Many say it’s essential for build-to-order or highly personalized products and works reliably across multiple stores. Long-term merchants report ongoing improvements. Support is frequently praised as fast, knowledgeable, and hands-on with theme conflicts, code tweaks, and setup.

February 26, 2020

Kelsey was very attentive and supportive with the questions that I had throughout the entire process of designing variants! Love working with Bold!

Fish Bone Rope Tie
United States
About 1 year using the app
July 11, 2022

Daniel P with Bold Support was quick to answer my questions and provide me with a solution to keep me moving forward without having to wait at all.

PPEI Tuning
United States
11 months using the app
Edited September 4, 2026

Amazing, above and beyond! Thanks for your quick response and successful reparation.

Danna has helped me tremendously. She is a keeper!

Thanks!

She Sewing Tables
United States
About 7 years using the app
Shop Circle replied July 4, 2019

Hi there, thank you for leaving us a review. We're so happy to hear that our support team was able to resolve any issues or questions you had about the option sets and logic!

Don't hesitate to reach out if you have any other questions about the app; we'd love to help again. Also, your custom wood sewing tables are gorgeous!

July 22, 2013

Absolutely love this app. Was pretty much forced to try it due to shopify's ridiculous variants that equal 1 product. But this app fixes that issue.

Tactical Mindz Stunt Shop
United States
About 2 months using the app
Edited November 29, 2018

Rony Guri was ABSOLUTELY AWESOME and very patient with me. They took the time to help me address the issue and he FIXED it. :)

Happy Customer.

Raye's Mustard
United States
Almost 2 years using the app
Edited December 13, 2022

After I left a bad review they contacted me and tried their best to help with installing theme and in the end everything work as it should, perfect!

photographersupplyco
Lithuania
About 1 month using the app
Edited September 4, 2025

Bold Product Options responds to messages with quick help and answers. We enjoy the many customizations that we can give our customers with this App.

StoryPeople
United States
About 6 years using the app
October 27, 2014

So far so good! We have just started using this app and may change the way we handle our entire non profit! Super excited! Great customer service too!

Cranio Care Bears
United States
13 days using the app
May 19, 2017

Fabulous.

The app is great, the business support is even better. Small issue solved effortlessly and with good humour. Thanks MC.

Cheers,
Andy

Northxsouth
United Kingdom
1 day using the app
March 20, 2018

I use Bold apps for my e-commerce clients and am very happy with how they work. The customer service is great and they've given me lots of assistance.

Jerseys Megastore
Australia
Almost 2 years using the app