Reviews (1,255)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for advanced product customization and complex option logic, including paid add-ons that dynamically update prices while keeping product pages clean. Many say it’s essential for build-to-order or highly personalized products and works reliably across multiple stores. Long-term merchants report ongoing improvements. Support is frequently praised as fast, knowledgeable, and hands-on with theme conflicts, code tweaks, and setup.

Edited February 8, 2024

The reason for the 5 stars is mainly because of the customer service I receive each and every time I need them! They were quick and very knowledgeable!

Stella Rose Monograms N' Such
United States
Over 3 years using the app
Edited September 4, 2025

I got in a bind recently and needed an immediate fix. I am so thankful the support is excellent on such a critical app to our store. Shout out to Ahmed!

Tutu Masters
United States
About 8 years using the app
June 15, 2015

This is a very effective tool for adding options and variants that don't require pricing. It addresses a severe limitation in Shopify's product structure.

4rails Com
United States
1 day using the app
October 1, 2019

Simran was very quick to help with updating our base price when a discount was applied and we had product options needing to be updating. Thank you Simran.

Cali Raised LED
United States
About 1 year using the app
Shop Circle replied October 3, 2019

Hey there, thanks so much for taking the time to leave us a review! We're so glad to hear that Simran was able to help you out with the the updated discount being applied. We'll be sure to pass along those kind words. :-)

Please let us know if we can help with anything else! Cool variety of LED products for trucks, too!

December 31, 2021

Best support I've received on a 3rd party integrated app. Their live chat feature is amazing and allows you to capture the complete value of their product.

Axial
United States
12 months using the app
Shop Circle replied January 4, 2022

Thank you so much for your review! We really appreciate your feedback. :)

Thanks for choosing Bold!

June 27, 2016

Great product and easy to use once you get the hang of it. All the tools they have to offer is valuable and necessary to many e-commerce website like ours.

Allgiftframes
United States
8 months using the app
July 25, 2016

Great and necessary app for so many reasons. Would suggest paying for installation as it can be fairly confusing and they have great support for any fixes.

Sportsfanisland Com
United States
14 days using the app
October 22, 2019

The help Dylan gave us today was so appreciated. Overall great customer service! Thank you! We could not have gotten through this tough problem without him.

Rise Gardens
United States
About 2 hours using the app
Shop Circle replied October 23, 2019

Thank you for the review! Dylan is one of our newer members, and he's already doing such an amazing job; thank you for taking the time to recognize him and share your appreciation!

We love hearing that you had a great customer service experience with us. We're always rooting for you and here to help whenever you need it, so please reach out any time with any questions or concerns you may have.

January 7, 2020

Thanks to Mayank for the quick help when I was trying to figure the set up out! I am hoping this will help my overall website to run a little more smooth!

Jo & Jean Handmade
United States
5 months using the app
Shop Circle replied January 7, 2020

Hi there! I'm glad to hear that our support team was able to help you out with figuring out the setup for Product Options. :-)

We hope that our app is the right solution for your store! Please don't hesitate to reach out if you need anything else; we're happy to help again.

January 29, 2020

Carter and Kaiser are two thumbs up!!!

Thanks for your prompt and quick solution!! :D
I had an issue in changing the option order and they did in a 5 mins!

JoyBadminton
United States
2 days using the app