Reviews (1,255)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app for advanced product customization and complex option logic, including paid add-ons that dynamically update prices while keeping product pages clean. Many say it’s essential for build-to-order or highly personalized products and works reliably across multiple stores. Long-term merchants report ongoing improvements. Support is frequently praised as fast, knowledgeable, and hands-on with theme conflicts, code tweaks, and setup.
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Decent product, but what really strengthens the offering is the customer support. Very helpful team over there, and a shout-out to Mona in particular!
Great app, works perfectly Just wish there was an easier way to preview the full features of options. Apart from that, definitely worth downloading.
Does everything I need and the support is brilliant. Bold modified my store code and continue to help me when I have questions or need to make changes.
Camila from Bold Commerce support helped me solve my technical issue very swiftly. This is the level of customer support all shopify apps should have!
This a great app! I took over a site built by a former colleague and their CS has been excellent in helping to troubleshoot and navigate the structure.
We are so happy to hear you've been enjoying the app so far! Our support team is always happy to help.
Thanks for choosing Bold!
The options needed some customization and improvements, the customer support was quick in resolving all the concerns.
Cheers to Dylan for all the help!
I've been using Product Options since 2014. Today I had to reach out to Carter at support and they were super helpful! Excellent app, excellent support.
Rony J was a great help and stayed with me the whole time, when we were working through the issue. Very professional, and knowledgeable. Thanks Rony J!
Absolutely freaking awesome! Love the bold apps, does everything it's supposed to and a little bit more.. Support is spot on (Jennifer was great!) ;) 5*.
Hi there! Thank you very much for leaving us such a great review. We're elated to hear that the app has suited your business' needs and met your expectations. We'll be sure to pass along the kudos to Jennifer! Please let us know if you need any further assistance.
Ahmed was so helpful when identifying an issue with our bold options- he presented multiple solutions and enacted them with ease, great customer service!
