Reviews (1,255)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for advanced product customization and complex option logic, including paid add-ons that dynamically update prices while keeping product pages clean. Many say it’s essential for build-to-order or highly personalized products and works reliably across multiple stores. Long-term merchants report ongoing improvements. Support is frequently praised as fast, knowledgeable, and hands-on with theme conflicts, code tweaks, and setup.

January 7, 2019

Perfect app for my store!
And I was helped by wonderful Ankur with the settings for my site, the best support I ever received!
5 stars for Ankur and the service!

Trappbutiken.se
Sweden
1 day using the app
October 8, 2019

Great product, very easy to use and they have a very very responsive support team. Just write them where you’re stuck and they’ll sort it out in the background.

Chapters
Türkiye
16 days using the app
Shop Circle replied October 9, 2019

Thanks so much for the review; we're glad to hear that you've found our product and support to meet your needs! We're happy to have been able to assist with the issues you ran into. :-)

Thanks very much for leaving us a review! I love the stationary you guys sell!

October 30, 2019

Excellent app works flawlessly and very easy to customize in the app. The team at Bold is very responsive and helped install the plug-in within 24 hours for us.

Venom Motorsports USA
United States
16 days using the app
Shop Circle replied October 31, 2019

Hello there; thanks so much for the review! We're happy to hear that our app is working flawlessly for you, and that our team has been able to provide you with the top-notch service we strive for. Please let us know if we can assist with anything else!

February 4, 2021

Great! Alina was very helpful and solved my issues quickly... My prices weren't showing up after changing them, and she walked me through what I was doing wrong.

Hi Power Cycles
United States
About 2 years using the app
Shop Circle replied February 4, 2021

Thank you for your review. We are thrilled that Alina was able to solve the issues you were having. Glad that everything are up and running!!

January 31, 2019

My whole business wouldn't be possible without this app! I love it! And the customer service and support (Thanks Mona!), is top notch! Keep up the good work Bold!

The Custom Brand Shop
United States
Over 2 years using the app
April 3, 2019

I like the app but I have 3 days left in my trial period and now I can't access any of the services in this app or make changes to my Shopify products anymore .

Woodbridge Costumes
Canada
11 days using the app
Shop Circle replied April 8, 2019

Hi there, thank you for your review. We're very sorry you were having troubles with accessing the app. I'm really happy to see that the issue was able to be sorted out! We hope you continue enjoying the app, and do let us know if you have any further questions or concerns.

April 30, 2019

This app is useful for our large catalog. Rushi & Rony helped me quickly resolve any issues I had with setting up options and specific display settings. Thank you!

Urban Natural Home Furnishings
United States
4 months using the app
Shop Circle replied May 4, 2019

Thanks for the review! Please let us know if you need any further assistance or have any questions. :-) We're more than happy to help out again. By the way, I love the look of your Astrid bed!

February 12, 2020

Samantha has been incredibly kind. Her support was fast and accurate and in a few minutes we solved the problem. App and staff absolutely recommended. ++++++++++++

LovaluDesign
Italy
3 months using the app
November 6, 2018

We use Bold Product Options and Bold Recurring Orders together - Nir and Ashley helped complete the set up - we Love Bold Apps - they are helping our business grow!

POSH STYLE
United States
11 days using the app
September 10, 2019

Victoria & Rony were so helpful!! They were very patient and attentive. It is nice to have such reliable customer service when you're still learning! Thanks again!

BEER NUTS® Brand Snacks
United States
About 2 hours using the app
Shop Circle replied September 11, 2019

Thanks so much for taking the time to leave us a review and give our support crew a shout out! There can certainly be a learning curve when it comes to some of our apps so we are more than glad to walk you through any questions you have about them. :-)

So glad we were able to help you out! By the way, your product looks delicious!